completely honest…Aetna Better Help… review of better aid i’ve been utilizing the service for a little over a year now and i believe i have actually used it enough time to know what are the advantages and disadvantages so i’m going to walk you through all of those and then offer you my last ideas on whether i would suggest better assistance and whether or not i believe it’s the right service for you for those of you that do not understand betterhelp is an online counseling platform that connects people who are searching for therapy or therapy with psychological health professionals it’s a pretty easy procedure to start so first you complete an online survey it asks you some concerns that will better assist match you with a therapist or a therapist so after you submit what i would call a pretty prolonged survey they ask you to produce an account and then you established your payment choices i’ll discuss this a bit more later however there are scholarships that can decrease the cost and then you can also alter your choice on how typically
you wish to pay so if you pay weekly that’s the most costly but you can also pay in advance and that will make the cost more affordable for you total and after that based upon your answers to your questions in the previously pointed out questionnaire they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video however that’s not always the case and i think that better help provides both types of psychological health experts so just keep that in mind once they match you with your therapist you’re able to talk with them and you can establish a time to have your very first main conference so it can either be through a video call through a routine call or through a chat or immediate message i constantly do video calls however it is excellent to understand that all 4 alternatives 3 actually to me but they say it’s 4 are offered and i know that’s certainly helpful for some people who are possibly a little bit more worried about therapy or not interested in doing a video call because it makes them uneasy when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your counselor to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your first session you’re probably going to have just a get to know you kind of session to find out why are you interested in treatment what things do you want to resolve what are your choices as somebody attending treatment what are your therapists preferences and what’s their design of treatment all of those things will probably get hashed out in the very first meeting and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you wish to deal with and after that as time goes on you’ll have sessions nevertheless you paid for it or nevertheless you set it up with your therapist so with my counselor in particular i believe this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually paid for all of my sessions beforehand to get that cheaper rate so let’s move on to the pros and the cons of the platform i think one of the biggest pros of better aid is that it is an online therapy service which makes it very accessible and really convenient for many people as long as you have an internet connection you can select a range of various ways to meet with your therapist so you can do text message video calls or phone calls they send you tips about your appointment so it’s pretty hard to forget when you have a time set up they send you both email reminders and text pointers and they send them to you a couple of days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely effective and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar type of sessions that are offered to any person who uses betterhelp totally for free it’s at no additional cost to what you currently pay for your weekly sessions with your therapist now that being stated in my opinion the app and the platform is not very good in fact it sort of draws especially considering that better help in and of itself is a tool the product that they’re offering is this video platform that therapists can use to link you to their network i suggest i guess they’re offering the network but i think really what they’re selling is the tool and it’s not a great one it’s quite clunky there are no choices for screen sharing Aetna Better Help
or messaging or talking during a session photos are shared extremely oddly they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse select the image then put it in and then the individual can’t see a preview of the picture they have to click into the file to see it it’s simply really outdated small things like when you press enter in the chat window your messages don’t send it really creates a line break so