completely truthful…Better Help 3Way Video… evaluation of better aid i have actually been using the service for a little over a year now and i believe i have actually used it long enough to know what are the benefits and drawbacks so i’m going to walk you through all of those and after that provide you my final thoughts on whether or not i would suggest much better assistance and whether i think it’s the best service for you for those of you that don’t know betterhelp is an online counseling platform that links individuals who are looking for counseling or treatment with mental health experts it’s a pretty simple procedure to get started so first you submit an online survey it asks you some questions that will better help match you with a counselor or a therapist so after you complete what i would call a pretty prolonged survey they ask you to produce an account and after that you established your payment choices i’ll talk about this a little bit more later however there are scholarships that can lower the rate and after that you can also change your preference on how often
you want to pay so if you pay weekly that’s the most costly but you can also pay beforehand and that will make the expense more affordable for you general and then based on your answers to your questions in the formerly mentioned survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not always the case and i believe that better aid uses both types of mental health specialists so simply keep that in mind once they match you with your therapist you have the ability to talk with them and you can set up a time to have your first official conference so it can either be through a video call through a routine call or through a chat or instant message i always do video calls however it is excellent to know that all 4 options three really to me however they state it’s 4 are available and i understand that’s absolutely helpful for some individuals who are perhaps a bit more nervous about therapy or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your therapist to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your meeting throughout your first session you’re most likely going to have simply a get to know you kind of session to find out why are you thinking about therapy what things do you wish to address what are your choices as somebody going to treatment what are your counselors choices and what’s their style of treatment all of those things will probably get hashed out in the very first conference and then with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you want to deal with and after that as time goes on you’ll have sessions however you spent for it or however you set it up with your counselor so with my therapist in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually paid for all of my sessions beforehand to get that more affordable rate so let’s proceed to the pros and the cons of the platform i believe one of the most significant pros of better assistance is that it is an online counseling service which makes it very convenient and really accessible for many people as long as you have a web connection you can select a variety of different methods to meet your counselor so you can do text video calls or call they send you pointers about your appointment so it’s pretty difficult to forget when you have a time established they send you both email pointers and text suggestions and they send them to you a couple of days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill however uh certainly effective and another cool thing about them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are readily available to anybody who utilizes betterhelp totally totally free it’s at no additional cost to what you currently pay for your weekly sessions with your counselor now that being said in my viewpoint the platform and the app is not great in fact it kind of sucks especially thinking about that better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can use to connect you to their network i indicate i guess they’re offering the network however i think actually what they’re selling is the tool and it’s not a very good one it’s pretty cumbersome there are no options for screen sharing Better Help 3Way Video
or talking or messaging during a session images are shared extremely oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse choose the image then put it in and after that the person can’t see a sneak peek of the picture they have to click into the file to see it it’s simply really out-of-date small things like when you press enter in the chat window your messages don’t send it in fact develops a line break so