completely honest…Better Help Australia… review of better aid i have actually been using the service for a little over a year now and i think i’ve utilized it long enough to understand what are the benefits and drawbacks so i’m going to walk you through all of those and then give you my final ideas on whether i would recommend much better aid and whether or not i think it’s the ideal service for you for those of you that do not understand betterhelp is an online therapy platform that links people who are trying to find therapy or treatment with mental health specialists it’s a pretty basic process to start so first you fill out an online survey it asks you some concerns that will much better assist match you with a counselor or a therapist so after you complete what i would call a quite prolonged survey they ask you to produce an account and after that you established your payment choices i’ll talk about this a bit more later but there are scholarships that can lower the price and after that you can also alter your choice on how typically
you want to pay so if you pay weekly that’s the most expensive however you can likewise pay in advance and that will make the expense cheaper for you total and then based upon your answers to your concerns in the formerly discussed questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not always the case and i think that better assistance offers both kinds of psychological health professionals so simply keep that in mind once they match you with your therapist you have the ability to talk with them and you can set up a time to have your first official meeting so it can either be through a video call through a routine phone call or through a chat or instant message i always do video calls however it is excellent to understand that all four choices 3 truly to me however they say it’s 4 are readily available and i know that’s certainly helpful for some individuals who are maybe a little bit more nervous about therapy or not thinking about doing a video call because it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your first session you’re most likely going to have just a get to know you kind of session to determine why are you thinking about therapy what things do you want to address what are your choices as someone participating in therapy what are your therapists preferences and what’s their design of treatment all of those things will most likely get hashed out in the very first conference and after that with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can talk about your issues and whatever it is that you want to resolve and then as time goes on you’ll have sessions however you paid for it or however you set it up with your therapist so with my counselor in particular i believe this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have paid for all of my sessions ahead of time to get that cheaper rate so let’s carry on to the pros and the cons of the platform i believe one of the greatest pros of better assistance is that it is an online therapy service which makes it very hassle-free and very available for many people as long as you have an internet connection you can select a variety of different methods to meet with your counselor so you can do text video calls or phone calls they send you tips about your consultation so it’s pretty difficult to forget when you have a time set up they send you both email pointers and text pointers and they send them to you a few days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely reliable and another cool feature of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are offered to any person who utilizes betterhelp totally totally free it’s at no extra expense to what you currently spend for your weekly sessions with your counselor now that being stated in my opinion the platform and the app is not very good in fact it kind of sucks particularly thinking about that better aid in and of itself is a tool the product that they’re offering is this video platform that therapists can use to connect you to their network i indicate i guess they’re selling the network however i think actually what they’re selling is the tool and it’s not a very good one it’s pretty clunky there are no alternatives for screen sharing Better Help Australia
or chatting or messaging throughout a session photos are shared very strangely they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and after that the individual can’t see a preview of the photo they need to click into the file to see it it’s just extremely out-of-date small things like when you press enter in the chat window your messages don’t send it really develops a line break so