completely truthful…Better Help Cfo… review of better aid i’ve been using the service for a little over a year now and i believe i’ve used it long enough to understand what are the benefits and drawbacks so i’m going to stroll you through all of those and after that offer you my final thoughts on whether or not i would advise better help and whether or not i think it’s the ideal service for you for those of you that do not understand betterhelp is an online therapy platform that links individuals who are trying to find therapy or treatment with mental health specialists it’s a quite simple process to get going so initially you fill out an online questionnaire it asks you some concerns that will better help match you with a therapist or a therapist so after you fill out what i would call a quite lengthy survey they ask you to produce an account and then you established your payment preferences i’ll discuss this a bit more later but there are scholarships that can decrease the rate and after that you can also alter your preference on how typically
you wish to pay so if you pay weekly that’s the most pricey but you can also pay ahead of time which will make the cost less expensive for you general and then based upon your answers to your questions in the previously discussed survey they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video however that’s not always the case and i think that much better help provides both types of mental health specialists so just keep that in mind once they match you with your counselor you’re able to consult with them and you can establish a time to have your first main meeting so it can either be through a video call through a regular phone call or through a chat or immediate message i always do video calls but it is excellent to know that all 4 options three truly to me but they state it’s 4 are readily available and i understand that’s certainly helpful for some people who are perhaps a bit more nervous about therapy or not interested in doing a video call because it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your counselor to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your meeting throughout your very first session you’re probably going to have just a get to know you type of session to find out why are you interested in treatment what things do you want to resolve what are your choices as somebody attending treatment what are your counselors preferences and what’s their design of treatment all of those things will most likely get hashed out in the very first meeting and then with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can discuss your problems and whatever it is that you wish to address and then as time goes on you’ll have sessions however you paid for it or however you set it up with your counselor so with my therapist in particular i believe this does vary by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have paid for all of my sessions ahead of time to get that less expensive rate so let’s move on to the pros and the cons of the platform i believe one of the most significant pros of better aid is that it is an online counseling service and that makes it extremely accessible and really convenient for the majority of people as long as you have an internet connection you can choose a range of various ways to consult with your therapist so you can do text video calls or phone calls they send you pointers about your visit so it’s pretty hard to forget when you have a time set up they send you both email pointers and text reminders and they send them to you a couple of days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill however uh certainly effective and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar type of sessions that are readily available to any person who utilizes betterhelp entirely for free it’s at no extra cost to what you already spend for your weekly sessions with your counselor now that being stated in my viewpoint the platform and the app is not great in fact it kind of sucks especially considering that much better aid in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i suggest i guess they’re offering the network but i believe really what they’re selling is the tool and it’s not a very good one it’s pretty cumbersome there are no options for screen sharing Better Help Cfo
or messaging or chatting during a session photos are shared really strangely they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and after that the person can’t see a sneak peek of the picture they need to click into the file to see it it’s simply really outdated small things like when you press enter in the chat window your messages do not send it in fact creates a line break so