extremely honest…Better Help Com Au… evaluation of better aid i’ve been utilizing the service for a little over a year now and i believe i’ve used it enough time to understand what are the pros and cons so i’m going to walk you through all of those and then give you my final thoughts on whether i would suggest better assistance and whether i think it’s the best service for you for those of you that do not know betterhelp is an online counseling platform that links individuals who are trying to find therapy or therapy with psychological health experts it’s a pretty easy process to begin so first you submit an online questionnaire it asks you some questions that will much better assist match you with a therapist or a counselor so after you complete what i would call a pretty prolonged survey they ask you to develop an account and after that you set up your payment preferences i’ll discuss this a little bit more later but there are scholarships that can decrease the rate and then you can also alter your choice on how often
you want to pay so if you pay weekly that’s the most expensive but you can also pay in advance which will make the cost less expensive for you total and then based upon your answers to your questions in the formerly pointed out survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not always the case and i think that better help uses both kinds of mental health experts so simply keep that in mind once they match you with your therapist you’re able to speak to them and you can set up a time to have your first main meeting so it can either be through a video call through a routine phone call or through a chat or instant message i always do video calls however it is great to understand that all four alternatives three actually to me but they state it’s 4 are offered and i know that’s certainly helpful for some individuals who are perhaps a little bit more worried about therapy or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference throughout your very first session you’re most likely going to have simply a be familiar with you kind of session to find out why are you thinking about treatment what things do you want to address what are your preferences as someone attending treatment what are your counselors choices and what’s their style of treatment all of those things will most likely get hashed out in the first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can speak about your issues and whatever it is that you want to resolve and after that as time goes on you’ll have sessions however you spent for it or however you set it up with your therapist so with my therapist in particular i believe this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions beforehand to get that less expensive rate so let’s proceed to the pros and the cons of the platform i believe among the most significant pros of better help is that it is an online therapy service which makes it extremely practical and extremely available for most people as long as you have a web connection you can choose a range of various ways to consult with your therapist so you can do text video calls or telephone call they send you suggestions about your consultation so it’s quite challenging to forget when you have a time set up they send you both e-mail reminders and text reminders and they send them to you a couple of days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely efficient and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to any person who uses betterhelp entirely totally free it’s at no extra cost to what you already pay for your weekly sessions with your counselor now that being stated in my viewpoint the platform and the app is not very good in fact it type of sucks especially thinking about that better aid in and of itself is a tool the item that they’re selling is this video platform that therapists can use to connect you to their network i indicate i guess they’re offering the network but i think actually what they’re offering is the tool and it’s not an excellent one it’s pretty clunky there are no options for screen sharing Better Help Com Au
or talking or messaging during a session pictures are shared extremely strangely they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you need to like browse choose the picture then put it in and then the person can’t see a sneak peek of the photo they have to click into the file to see it it’s simply really outdated small things like when you press enter in the chat window your messages do not send it in fact develops a line break so