completely honest…Better Help Cost Cigna… review of better assistance i have actually been utilizing the service for a little over a year now and i think i’ve used it long enough to understand what are the cons and pros so i’m going to walk you through all of those and after that provide you my last thoughts on whether i would suggest better help and whether or not i think it’s the right service for you for those of you that don’t know betterhelp is an online therapy platform that connects individuals who are looking for therapy or treatment with mental health professionals it’s a quite basic process to get started so first you submit an online questionnaire it asks you some questions that will much better assist match you with a therapist or a therapist so after you fill out what i would call a quite prolonged survey they ask you to develop an account and after that you set up your payment preferences i’ll talk about this a bit more later but there are scholarships that can reduce the rate and then you can also alter your choice on how often
you wish to pay so if you pay weekly that’s the most expensive but you can also pay ahead of time which will make the expense cheaper for you general and after that based on your answers to your questions in the formerly discussed questionnaire they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video but that’s not necessarily the case and i believe that better aid offers both kinds of psychological health professionals so just keep that in mind once they match you with your therapist you’re able to speak to them and you can set up a time to have your first official meeting so it can either be through a video call through a routine call or through a chat or immediate message i constantly do video calls however it is excellent to know that all 4 options 3 actually to me however they say it’s four are offered and i understand that’s definitely good for some people who are possibly a little bit more anxious about therapy or not interested in doing a video call since it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference throughout your very first session you’re most likely going to have just a be familiar with you kind of session to figure out why are you thinking about treatment what things do you want to address what are your preferences as somebody going to therapy what are your counselors preferences and what’s their style of therapy all of those things will probably get hashed out in the first meeting and then with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can talk about your issues and whatever it is that you wish to resolve and then as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your therapist so with my therapist in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have paid for all of my sessions beforehand to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think one of the biggest pros of better help is that it is an online counseling service and that makes it extremely practical and extremely accessible for many people as long as you have a web connection you can pick a range of different ways to meet your therapist so you can do text message video calls or call they send you tips about your appointment so it’s quite hard to forget when you have a time set up they send you both email suggestions and text reminders and they send them to you a couple of days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly effective and another cool thing about them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are offered to anyone who utilizes betterhelp totally for free it’s at no additional expense to what you already pay for your weekly sessions with your therapist now that being said in my opinion the app and the platform is not very good in fact it sort of draws particularly thinking about that much better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to link you to their network i suggest i guess they’re selling the network however i believe truly what they’re offering is the tool and it’s not a very good one it’s pretty cumbersome there are no options for screen sharing Better Help Cost Cigna
or chatting or messaging throughout a session images are shared very strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you have to like browse choose the photo then put it in and then the individual can’t see a preview of the image they need to click into the file to see it it’s simply very outdated small things like when you press enter in the chat window your messages do not send it really produces a line break so