Better Help Customer Service Hours | AC 2022

extremely truthful…Better Help Customer Service Hours… evaluation of better help i’ve been utilizing the service for a little over a year now and i believe i have actually utilized it enough time to know what are the advantages and disadvantages so i’m going to walk you through all of those and after that give you my last ideas on whether i would suggest much better help and whether or not i believe it’s the right service for you for those of you that don’t understand betterhelp is an online counseling platform that connects individuals who are searching for counseling or therapy with mental health specialists it’s a pretty easy procedure to start so first you submit an online survey it asks you some questions that will much better help match you with a counselor or a therapist so after you complete what i would call a quite prolonged survey they ask you to produce an account and then you established your payment choices i’ll speak about this a little bit more later however there are scholarships that can lower the cost and then you can likewise change your choice on how frequently

you wish to pay so if you pay weekly that’s the most costly but you can also pay ahead of time and that will make the expense more affordable for you general and then based upon your answers to your questions in the previously pointed out questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not always the case and i believe that much better aid uses both kinds of mental health specialists so simply keep that in mind once they match you with your therapist you’re able to speak with them and you can set up a time to have your very first main conference so it can either be through a video call through a routine phone call or through a chat or instant message i always do video calls but it is great to understand that all four alternatives 3 really to me however they say it’s four are offered and i understand that’s definitely great for some people who are perhaps a little bit more nervous about treatment or not thinking about doing a video call since it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you await your counselor to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your very first session you’re most likely going to have simply a be familiar with you kind of session to find out why are you thinking about treatment what things do you want to resolve what are your choices as someone attending treatment what are your counselors preferences and what’s their design of therapy all of those things will probably get hashed out in the first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper

sessions where you can speak about your issues and whatever it is that you want to attend to and after that as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your counselor so with my counselor in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions in advance to get that more affordable rate so let’s move on to the pros and the cons of the platform i believe among the greatest pros of much better assistance is that it is an online therapy service and that makes it extremely practical and really available for most people as long as you have a web connection you can choose a variety of various ways to consult with your counselor so you can do text video calls or telephone call they send you tips about your consultation so it’s pretty challenging to forget when you have a time set up they send you both email suggestions and text pointers and they send them to you a couple of days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely effective and another cool feature of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to anybody who uses betterhelp entirely for free it’s at no extra cost to what you currently pay for your weekly sessions with your therapist now that being stated in my opinion the app and the platform is not very good in fact it sort of sucks specifically thinking about that much better help in and of itself is a tool the product that they’re selling is this video platform that therapists can use to connect you to their network i suggest i guess they’re selling the network however i think really what they’re offering is the tool and it’s not a great one it’s quite clunky there are no alternatives for screen sharing Better Help Customer Service Hours

or chatting or messaging throughout a session pictures are shared very strangely they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse select the image then put it in and after that the person can’t see a preview of the photo they need to click into the file to see it it’s simply very outdated small things like when you press enter in the chat window your messages do not send it really produces a line break so