brutally sincere…Better Help Customer Service Phone… evaluation of better assistance i’ve been utilizing the service for a little over a year now and i believe i’ve utilized it enough time to know what are the cons and pros so i’m going to walk you through all of those and then offer you my final ideas on whether i would advise better help and whether i believe it’s the right service for you for those of you that do not know betterhelp is an online therapy platform that links individuals who are searching for counseling or therapy with mental health specialists it’s a pretty simple procedure to begin so first you submit an online survey it asks you some questions that will better assist match you with a therapist or a therapist so after you complete what i would call a pretty lengthy questionnaire they ask you to produce an account and after that you set up your payment choices i’ll talk about this a bit more later however there are scholarships that can lower the cost and after that you can also change your preference on how often
you want to pay so if you pay weekly that’s the most expensive however you can likewise pay beforehand which will make the expense more affordable for you overall and after that based upon your answers to your concerns in the formerly mentioned survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not always the case and i think that much better help provides both types of psychological health experts so simply keep that in mind once they match you with your counselor you’re able to talk with them and you can establish a time to have your first official meeting so it can either be through a video call through a regular call or through a chat or immediate message i always do video calls however it is excellent to know that all four choices three actually to me however they state it’s four are available and i know that’s certainly helpful for some individuals who are perhaps a little bit more anxious about treatment or not interested in doing a video call due to the fact that it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your first session you’re probably going to have simply a get to know you kind of session to figure out why are you interested in therapy what things do you want to address what are your choices as someone going to therapy what are your therapists choices and what’s their design of treatment all of those things will most likely get hashed out in the first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you want to attend to and then as time goes on you’ll have sessions nevertheless you paid for it or nevertheless you set it up with your counselor so with my therapist in particular i believe this does vary by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions beforehand to get that cheaper rate so let’s proceed to the pros and the cons of the platform i believe one of the most significant pros of better help is that it is an online therapy service which makes it extremely hassle-free and extremely available for most people as long as you have an internet connection you can choose a range of different methods to consult with your counselor so you can do text video calls or call they send you pointers about your appointment so it’s pretty tough to forget when you have a time set up they send you both e-mail reminders and text suggestions and they send them to you a couple of days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh certainly efficient and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are offered to anybody who utilizes betterhelp entirely free of charge it’s at no additional cost to what you already pay for your weekly sessions with your counselor now that being said in my viewpoint the app and the platform is not great in fact it kind of sucks specifically considering that better assistance in and of itself is a tool the product that they’re selling is this video platform that therapists can use to connect you to their network i imply i guess they’re selling the network however i believe truly what they’re selling is the tool and it’s not a great one it’s pretty cumbersome there are no options for screen sharing Better Help Customer Service Phone
or messaging or chatting throughout a session images are shared extremely strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you have to like browse choose the photo then put it in and after that the person can’t see a sneak peek of the picture they have to click into the file to see it it’s simply extremely out-of-date small things like when you push enter in the chat window your messages don’t send it actually develops a line break so