extremely sincere…Better Help Founder… evaluation of better aid i’ve been utilizing the service for a little over a year now and i think i’ve utilized it long enough to understand what are the cons and pros so i’m going to walk you through all of those and after that offer you my last thoughts on whether or not i would recommend better aid and whether i believe it’s the ideal service for you for those of you that do not understand betterhelp is an online therapy platform that connects individuals who are trying to find counseling or treatment with mental health specialists it’s a pretty basic procedure to get going so initially you fill out an online survey it asks you some concerns that will better help match you with a counselor or a therapist so after you submit what i would call a quite lengthy questionnaire they ask you to produce an account and then you established your payment choices i’ll discuss this a little bit more later but there are scholarships that can lower the cost and then you can also change your preference on how often
you want to pay so if you pay weekly that’s the most costly however you can likewise pay in advance and that will make the expense less expensive for you overall and then based on your answers to your questions in the previously mentioned survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not always the case and i think that much better assistance uses both kinds of psychological health professionals so simply keep that in mind once they match you with your counselor you’re able to consult with them and you can set up a time to have your first main meeting so it can either be through a video call through a routine phone call or through a chat or instant message i constantly do video calls however it is great to understand that all four options 3 truly to me but they say it’s 4 are offered and i know that’s certainly good for some individuals who are maybe a little bit more nervous about treatment or not thinking about doing a video call since it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference during your very first session you’re probably going to have just a learn more about you type of session to determine why are you interested in therapy what things do you wish to address what are your choices as someone attending therapy what are your counselors choices and what’s their design of therapy all of those things will most likely get hashed out in the very first conference and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can discuss your issues and whatever it is that you want to resolve and after that as time goes on you’ll have sessions nevertheless you paid for it or however you set it up with your therapist so with my therapist in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions in advance to get that more affordable rate so let’s move on to the pros and the cons of the platform i think among the most significant pros of better help is that it is an online counseling service and that makes it very available and really convenient for the majority of people as long as you have an internet connection you can select a variety of various ways to meet with your therapist so you can do text video calls or telephone call they send you suggestions about your consultation so it’s quite difficult to forget when you have a time set up they send you both e-mail tips and text pointers and they send them to you a few days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill however uh certainly reliable and another cool feature of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to any person who uses betterhelp totally free of charge it’s at no additional cost to what you currently pay for your weekly sessions with your counselor now that being stated in my viewpoint the platform and the app is not great in fact it sort of draws particularly thinking about that better help in and of itself is a tool the product that they’re selling is this video platform that therapists can use to link you to their network i suggest i guess they’re offering the network however i believe truly what they’re offering is the tool and it’s not a very good one it’s quite clunky there are no options for screen sharing Better Help Founder
or talking or messaging during a session photos are shared extremely oddly they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you need to like browse select the image then put it in and then the person can’t see a preview of the photo they need to click into the file to see it it’s simply very out-of-date small things like when you push enter in the chat window your messages don’t send it really creates a line break so