brutally sincere…Better Help Got Charged Twice… review of much better help i’ve been using the service for a little over a year now and i think i’ve utilized it long enough to understand what are the cons and pros so i’m going to walk you through all of those and after that provide you my final thoughts on whether i would suggest better assistance and whether or not i think it’s the best service for you for those of you that don’t understand betterhelp is an online counseling platform that links people who are looking for counseling or treatment with psychological health professionals it’s a pretty basic procedure to get started so first you submit an online questionnaire it asks you some concerns that will better help match you with a therapist or a counselor so after you complete what i would call a quite prolonged questionnaire they ask you to create an account and then you established your payment choices i’ll speak about this a little bit more later but there are scholarships that can lower the rate and then you can also change your choice on how frequently
you want to pay so if you pay weekly that’s the most expensive however you can also pay beforehand which will make the cost cheaper for you overall and after that based on your answers to your questions in the previously mentioned questionnaire they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not necessarily the case and i think that much better help provides both types of mental health professionals so simply keep that in mind once they match you with your counselor you have the ability to talk to them and you can establish a time to have your very first official conference so it can either be through a video call through a regular telephone call or through a chat or instant message i constantly do video calls however it is excellent to understand that all four options three actually to me however they state it’s four are readily available and i understand that’s absolutely great for some individuals who are maybe a little bit more nervous about therapy or not interested in doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your therapist to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference throughout your first session you’re probably going to have just a learn more about you type of session to figure out why are you interested in therapy what things do you wish to resolve what are your preferences as somebody participating in therapy what are your therapists choices and what’s their design of therapy all of those things will probably get hashed out in the very first conference and then with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can discuss your issues and whatever it is that you want to deal with and after that as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your counselor so with my therapist in particular i believe this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions ahead of time to get that less expensive rate so let’s proceed to the pros and the cons of the platform i think among the biggest pros of better assistance is that it is an online counseling service and that makes it very available and really hassle-free for the majority of people as long as you have a web connection you can pick a variety of different methods to meet with your therapist so you can do text video calls or call they send you reminders about your visit so it’s quite challenging to forget when you have a time established they send you both email reminders and text reminders and they send them to you a couple of days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely effective and another cool thing about them having a digital platform is that they offer digital group sessions and webinar type of sessions that are offered to anyone who uses betterhelp totally for free it’s at no extra cost to what you currently spend for your weekly sessions with your therapist now that being said in my opinion the app and the platform is not great in fact it sort of draws particularly thinking about that better assistance in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to connect you to their network i mean i guess they’re offering the network but i think actually what they’re selling is the tool and it’s not a very good one it’s quite cumbersome there are no choices for screen sharing Better Help Got Charged Twice
or messaging or chatting throughout a session pictures are shared very strangely they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse choose the picture then put it in and after that the person can’t see a sneak peek of the photo they have to click into the file to see it it’s simply very out-of-date small things like when you press enter in the chat window your messages don’t send it actually produces a line break so