completely honest…Better Help Kaiser… review of much better assistance i’ve been utilizing the service for a little over a year now and i think i’ve used it enough time to understand what are the cons and pros so i’m going to stroll you through all of those and after that offer you my final thoughts on whether i would advise better assistance and whether or not i think it’s the right service for you for those of you that don’t understand betterhelp is an online therapy platform that connects individuals who are looking for counseling or therapy with psychological health experts it’s a pretty easy process to get started so initially you complete an online survey it asks you some concerns that will better help match you with a therapist or a therapist so after you fill out what i would call a quite lengthy survey they ask you to create an account and then you set up your payment choices i’ll speak about this a little bit more later but there are scholarships that can reduce the cost and after that you can also change your preference on how typically
you wish to pay so if you pay weekly that’s the most pricey but you can also pay beforehand and that will make the expense more affordable for you general and after that based on your answers to your questions in the formerly mentioned questionnaire they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not necessarily the case and i think that better assistance uses both kinds of mental health specialists so just keep that in mind once they match you with your counselor you’re able to speak to them and you can set up a time to have your very first main conference so it can either be through a video call through a regular phone call or through a chat or instant message i constantly do video calls however it is great to understand that all four alternatives 3 truly to me but they say it’s 4 are readily available and i understand that’s definitely helpful for some individuals who are perhaps a bit more nervous about treatment or not thinking about doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your counselor to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your meeting during your first session you’re most likely going to have just a learn more about you kind of session to determine why are you interested in therapy what things do you want to address what are your preferences as someone participating in treatment what are your therapists choices and what’s their design of therapy all of those things will most likely get hashed out in the very first conference and then with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to resolve and then as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your therapist so with my therapist in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions beforehand to get that less expensive rate so let’s proceed to the pros and the cons of the platform i think among the biggest pros of much better help is that it is an online counseling service and that makes it very available and really practical for most people as long as you have a web connection you can pick a variety of different methods to meet your therapist so you can do text video calls or call they send you tips about your visit so it’s pretty hard to forget when you have a time established they send you both email suggestions and text tips and they send them to you a few days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly efficient and another cool feature of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are available to anybody who uses betterhelp completely totally free it’s at no extra expense to what you already pay for your weekly sessions with your counselor now that being said in my opinion the platform and the app is not great in fact it kind of sucks especially considering that much better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i mean i guess they’re offering the network however i believe actually what they’re offering is the tool and it’s not a great one it’s pretty cumbersome there are no options for screen sharing Better Help Kaiser
or messaging or talking during a session pictures are shared really oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you need to like browse select the image then put it in and after that the person can’t see a preview of the photo they need to click into the file to see it it’s just very out-of-date small things like when you push enter in the chat window your messages do not send it in fact develops a line break so