completely sincere…Better Help Leadership… review of better assistance i’ve been using the service for a little over a year now and i believe i’ve used it long enough to know what are the cons and pros so i’m going to walk you through all of those and after that give you my last thoughts on whether or not i would recommend much better help and whether i believe it’s the ideal service for you for those of you that do not understand betterhelp is an online therapy platform that links people who are looking for counseling or treatment with mental health professionals it’s a quite basic procedure to get started so first you fill out an online questionnaire it asks you some concerns that will better assist match you with a counselor or a therapist so after you submit what i would call a quite lengthy questionnaire they ask you to develop an account and after that you established your payment preferences i’ll speak about this a little bit more later however there are scholarships that can lower the rate and after that you can also alter your choice on how often
you wish to pay so if you pay weekly that’s the most expensive but you can also pay beforehand which will make the cost more affordable for you general and after that based upon your answers to your concerns in the formerly discussed survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i think that better assistance provides both kinds of psychological health experts so just keep that in mind once they match you with your counselor you have the ability to talk to them and you can establish a time to have your first main meeting so it can either be through a video call through a regular phone call or through a chat or instant message i always do video calls but it is good to know that all four options 3 really to me however they state it’s four are available and i understand that’s certainly helpful for some individuals who are maybe a bit more nervous about therapy or not interested in doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your counselor to join and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your meeting during your very first session you’re probably going to have just a get to know you type of session to find out why are you interested in therapy what things do you wish to address what are your choices as someone participating in therapy what are your therapists preferences and what’s their style of treatment all of those things will most likely get hashed out in the first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you want to attend to and after that as time goes on you’ll have sessions however you paid for it or however you set it up with your therapist so with my therapist in particular i think this does differ by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions in advance to get that cheaper rate so let’s move on to the pros and the cons of the platform i believe among the most significant pros of better aid is that it is an online counseling service and that makes it extremely practical and really available for most people as long as you have a web connection you can select a variety of different methods to meet with your therapist so you can do text message video calls or telephone call they send you pointers about your consultation so it’s pretty hard to forget when you have a time established they send you both e-mail reminders and text reminders and they send them to you a few days ahead and also a few hours ahead and a few minutes ahead so it’s a bit overkill but uh certainly efficient and another cool feature of them having a digital platform is that they use digital group sessions and webinar type of sessions that are offered to anyone who uses betterhelp entirely totally free it’s at no additional cost to what you already pay for your weekly sessions with your counselor now that being stated in my viewpoint the platform and the app is not very good in fact it type of draws especially thinking about that better assistance in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to link you to their network i suggest i guess they’re selling the network but i think actually what they’re offering is the tool and it’s not a great one it’s quite cumbersome there are no choices for screen sharing Better Help Leadership
or chatting or messaging throughout a session images are shared very oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse choose the photo then put it in and then the individual can’t see a preview of the picture they have to click into the file to see it it’s just extremely out-of-date small things like when you press enter in the chat window your messages don’t send it actually produces a line break so