completely truthful…Better Help Live Chat… evaluation of much better aid i have actually been using the service for a little over a year now and i think i have actually utilized it long enough to understand what are the pros and cons so i’m going to stroll you through all of those and then provide you my final ideas on whether or not i would recommend better aid and whether i think it’s the ideal service for you for those of you that do not understand betterhelp is an online therapy platform that connects people who are trying to find therapy or therapy with psychological health specialists it’s a quite basic procedure to get started so initially you submit an online survey it asks you some questions that will better assist match you with a therapist or a therapist so after you submit what i would call a quite lengthy questionnaire they ask you to create an account and after that you set up your payment preferences i’ll discuss this a little bit more later but there are scholarships that can decrease the rate and after that you can also alter your choice on how frequently
you want to pay so if you pay weekly that’s the most expensive however you can also pay in advance and that will make the cost more affordable for you general and after that based on your answers to your concerns in the previously mentioned questionnaire they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not always the case and i think that better help provides both types of psychological health specialists so simply keep that in mind once they match you with your counselor you have the ability to speak with them and you can establish a time to have your very first main conference so it can either be through a video call through a regular phone call or through a chat or immediate message i always do video calls but it is excellent to understand that all four options 3 really to me however they say it’s 4 are readily available and i understand that’s certainly great for some individuals who are possibly a bit more nervous about therapy or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your counselor to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference throughout your very first session you’re most likely going to have just a get to know you type of session to find out why are you thinking about therapy what things do you want to resolve what are your choices as somebody participating in therapy what are your counselors choices and what’s their design of therapy all of those things will most likely get hashed out in the very first meeting and then with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you want to deal with and then as time goes on you’ll have sessions however you paid for it or however you set it up with your counselor so with my therapist in particular i think this does differ by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions beforehand to get that more affordable rate so let’s proceed to the pros and the cons of the platform i believe among the biggest pros of much better aid is that it is an online counseling service and that makes it very practical and extremely available for the majority of people as long as you have a web connection you can pick a range of various ways to meet with your counselor so you can do text message video calls or phone calls they send you reminders about your consultation so it’s pretty difficult to forget when you have a time set up they send you both e-mail suggestions and text tips and they send them to you a couple of days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill however uh certainly efficient and another cool thing about them having a digital platform is that they offer digital group sessions and webinar type of sessions that are readily available to any person who utilizes betterhelp entirely for free it’s at no additional cost to what you currently pay for your weekly sessions with your therapist now that being said in my viewpoint the app and the platform is not great in fact it kind of sucks particularly thinking about that better help in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to link you to their network i indicate i guess they’re selling the network but i believe really what they’re offering is the tool and it’s not an excellent one it’s quite cumbersome there are no options for screen sharing Better Help Live Chat
or chatting or messaging during a session images are shared really oddly they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and then the individual can’t see a sneak peek of the image they need to click into the file to see it it’s just really out-of-date small things like when you push enter in the chat window your messages do not send it really creates a line break so