brutally sincere…Better Help Magellan Eap… review of much better help i have actually been using the service for a little over a year now and i think i’ve used it enough time to understand what are the benefits and drawbacks so i’m going to stroll you through all of those and after that offer you my final thoughts on whether or not i would suggest better help and whether or not i think it’s the ideal service for you for those of you that do not understand betterhelp is an online counseling platform that links people who are searching for counseling or therapy with mental health professionals it’s a quite simple process to get started so initially you fill out an online survey it asks you some questions that will much better assist match you with a therapist or a therapist so after you fill out what i would call a pretty prolonged survey they ask you to produce an account and then you established your payment choices i’ll talk about this a little bit more later however there are scholarships that can decrease the price and then you can also alter your preference on how typically
you want to pay so if you pay weekly that’s the most pricey but you can also pay in advance and that will make the expense more affordable for you overall and after that based upon your answers to your questions in the formerly discussed questionnaire they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i believe that much better help offers both types of mental health experts so just keep that in mind once they match you with your therapist you’re able to talk with them and you can establish a time to have your first official conference so it can either be through a video call through a routine phone call or through a chat or immediate message i constantly do video calls however it is excellent to understand that all 4 alternatives three actually to me but they say it’s four are offered and i understand that’s absolutely helpful for some people who are possibly a bit more anxious about therapy or not interested in doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your therapist to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your meeting throughout your very first session you’re most likely going to have simply a learn more about you kind of session to figure out why are you thinking about therapy what things do you wish to resolve what are your preferences as someone attending therapy what are your counselors choices and what’s their style of treatment all of those things will probably get hashed out in the first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can discuss your problems and whatever it is that you wish to address and then as time goes on you’ll have sessions however you paid for it or however you set it up with your counselor so with my counselor in particular i think this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions in advance to get that less expensive rate so let’s proceed to the pros and the cons of the platform i believe one of the greatest pros of better assistance is that it is an online counseling service and that makes it really convenient and really accessible for most people as long as you have a web connection you can pick a range of different ways to consult with your counselor so you can do text message video calls or phone calls they send you suggestions about your consultation so it’s pretty challenging to forget when you have a time set up they send you both email pointers and text reminders and they send them to you a couple of days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill however uh definitely effective and another cool thing about them having a digital platform is that they use digital group sessions and webinar type of sessions that are readily available to any person who utilizes betterhelp entirely totally free it’s at no additional cost to what you already pay for your weekly sessions with your therapist now that being said in my viewpoint the platform and the app is not very good in fact it type of draws especially thinking about that better aid in and of itself is a tool the product that they’re selling is this video platform that therapists can use to connect you to their network i suggest i guess they’re offering the network however i believe really what they’re offering is the tool and it’s not an excellent one it’s pretty clunky there are no options for screen sharing Better Help Magellan Eap
or talking or messaging throughout a session pictures are shared extremely strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and then the individual can’t see a preview of the picture they need to click into the file to see it it’s just extremely out-of-date small things like when you press enter in the chat window your messages don’t send it in fact develops a line break so