completely honest…Better Help New Felps… review of better assistance i have actually been using the service for a little over a year now and i think i’ve utilized it long enough to know what are the benefits and drawbacks so i’m going to stroll you through all of those and then provide you my last thoughts on whether or not i would recommend better help and whether or not i think it’s the best service for you for those of you that do not understand betterhelp is an online counseling platform that links people who are trying to find therapy or therapy with mental health professionals it’s a pretty basic process to get going so initially you fill out an online survey it asks you some concerns that will better help match you with a therapist or a therapist so after you complete what i would call a quite prolonged questionnaire they ask you to produce an account and then you established your payment choices i’ll talk about this a bit more later but there are scholarships that can decrease the cost and then you can also change your preference on how typically
you want to pay so if you pay weekly that’s the most costly but you can also pay beforehand and that will make the expense cheaper for you general and then based upon your answers to your concerns in the previously pointed out survey they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video but that’s not necessarily the case and i believe that much better help uses both types of psychological health specialists so simply keep that in mind once they match you with your counselor you have the ability to consult with them and you can establish a time to have your first main conference so it can either be through a video call through a regular phone call or through a chat or instant message i always do video calls however it is great to understand that all 4 choices 3 actually to me but they say it’s 4 are offered and i know that’s certainly great for some individuals who are maybe a bit more worried about therapy or not thinking about doing a video call due to the fact that it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your counselor to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference during your first session you’re most likely going to have just a get to know you kind of session to determine why are you thinking about therapy what things do you wish to resolve what are your choices as somebody participating in therapy what are your counselors preferences and what’s their design of treatment all of those things will most likely get hashed out in the first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you wish to attend to and then as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your therapist so with my counselor in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions in advance to get that more affordable rate so let’s move on to the pros and the cons of the platform i think one of the most significant pros of much better assistance is that it is an online therapy service which makes it very available and really practical for the majority of people as long as you have an internet connection you can select a range of different ways to meet your counselor so you can do text video calls or phone calls they send you pointers about your consultation so it’s pretty hard to forget when you have a time set up they send you both email reminders and text pointers and they send them to you a couple of days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill however uh definitely efficient and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are available to anyone who utilizes betterhelp completely totally free it’s at no additional cost to what you already spend for your weekly sessions with your counselor now that being said in my opinion the app and the platform is not very good in fact it type of draws specifically thinking about that much better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i indicate i guess they’re offering the network however i believe really what they’re selling is the tool and it’s not a very good one it’s quite clunky there are no alternatives for screen sharing Better Help New Felps
or chatting or messaging throughout a session images are shared very strangely they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and then the person can’t see a preview of the photo they need to click into the file to see it it’s just extremely out-of-date small things like when you press enter in the chat window your messages don’t send it really develops a line break so