completely honest…Better Help Process… evaluation of much better help i’ve been utilizing the service for a little over a year now and i think i have actually used it enough time to understand what are the benefits and drawbacks so i’m going to walk you through all of those and after that offer you my last thoughts on whether or not i would suggest better assistance and whether i believe it’s the best service for you for those of you that don’t understand betterhelp is an online counseling platform that links individuals who are trying to find therapy or treatment with mental health professionals it’s a pretty easy procedure to get going so first you submit an online questionnaire it asks you some questions that will much better assist match you with a therapist or a counselor so after you submit what i would call a quite lengthy survey they ask you to create an account and then you established your payment preferences i’ll discuss this a little bit more later but there are scholarships that can reduce the rate and then you can likewise alter your choice on how often
you wish to pay so if you pay weekly that’s the most costly however you can likewise pay beforehand which will make the cost less expensive for you general and then based upon your answers to your concerns in the previously mentioned survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not always the case and i think that much better help uses both types of mental health professionals so just keep that in mind once they match you with your therapist you’re able to talk with them and you can set up a time to have your first official meeting so it can either be through a video call through a regular telephone call or through a chat or instant message i always do video calls but it is great to understand that all 4 alternatives 3 really to me but they state it’s 4 are offered and i understand that’s absolutely good for some individuals who are maybe a bit more worried about therapy or not thinking about doing a video call because it makes them uneasy when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your therapist to sign up with and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your first session you’re probably going to have just a be familiar with you kind of session to figure out why are you interested in treatment what things do you wish to address what are your preferences as somebody going to therapy what are your therapists preferences and what’s their style of treatment all of those things will probably get hashed out in the very first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can speak about your problems and whatever it is that you want to deal with and then as time goes on you’ll have sessions however you paid for it or however you set it up with your therapist so with my counselor in particular i think this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions in advance to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think among the most significant pros of better help is that it is an online counseling service and that makes it really practical and extremely accessible for many people as long as you have an internet connection you can select a variety of different ways to consult with your therapist so you can do text video calls or phone calls they send you reminders about your appointment so it’s pretty challenging to forget when you have a time set up they send you both e-mail reminders and text suggestions and they send them to you a couple of days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely reliable and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are available to anyone who uses betterhelp entirely totally free it’s at no extra expense to what you currently pay for your weekly sessions with your therapist now that being said in my viewpoint the platform and the app is not great in fact it type of draws particularly thinking about that much better aid in and of itself is a tool the product that they’re selling is this video platform that therapists can utilize to connect you to their network i suggest i guess they’re selling the network but i think actually what they’re offering is the tool and it’s not an excellent one it’s quite cumbersome there are no options for screen sharing Better Help Process
or talking or messaging during a session photos are shared really oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse choose the image then put it in and then the individual can’t see a preview of the image they have to click into the file to see it it’s simply very out-of-date small things like when you push enter in the chat window your messages don’t send it actually develops a line break so