completely truthful…Better Help Product Manager… review of better help i’ve been using the service for a little over a year now and i think i’ve used it enough time to understand what are the benefits and drawbacks so i’m going to stroll you through all of those and after that give you my last thoughts on whether i would advise better help and whether or not i think it’s the right service for you for those of you that don’t understand betterhelp is an online counseling platform that links individuals who are trying to find counseling or therapy with mental health experts it’s a pretty simple procedure to start so first you fill out an online survey it asks you some questions that will much better assist match you with a therapist or a counselor so after you fill out what i would call a quite prolonged questionnaire they ask you to produce an account and after that you set up your payment choices i’ll talk about this a little bit more later however there are scholarships that can lower the cost and then you can also change your preference on how frequently
you want to pay so if you pay weekly that’s the most expensive however you can likewise pay beforehand which will make the cost cheaper for you total and after that based upon your answers to your questions in the previously discussed questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i believe that much better help uses both types of psychological health specialists so simply keep that in mind once they match you with your counselor you’re able to talk to them and you can establish a time to have your first main meeting so it can either be through a video call through a routine call or through a chat or instant message i always do video calls however it is great to know that all four options 3 really to me however they say it’s 4 are available and i know that’s definitely great for some people who are maybe a bit more worried about therapy or not interested in doing a video call since it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your conference during your first session you’re probably going to have simply a be familiar with you type of session to find out why are you thinking about treatment what things do you want to address what are your choices as somebody going to treatment what are your therapists choices and what’s their design of treatment all of those things will most likely get hashed out in the very first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to resolve and then as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your counselor so with my counselor in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions beforehand to get that less expensive rate so let’s move on to the pros and the cons of the platform i think one of the greatest pros of better aid is that it is an online counseling service and that makes it really convenient and extremely available for many people as long as you have a web connection you can pick a range of various ways to meet with your counselor so you can do text video calls or call they send you reminders about your consultation so it’s pretty challenging to forget when you have a time set up they send you both e-mail reminders and text pointers and they send them to you a couple of days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely effective and another cool feature of them having a digital platform is that they provide digital group sessions and webinar type of sessions that are available to anyone who utilizes betterhelp totally totally free it’s at no additional cost to what you currently spend for your weekly sessions with your therapist now that being said in my viewpoint the app and the platform is not very good in fact it kind of draws especially thinking about that much better aid in and of itself is a tool the item that they’re offering is this video platform that therapists can use to connect you to their network i indicate i guess they’re selling the network but i think actually what they’re selling is the tool and it’s not a very good one it’s quite clunky there are no alternatives for screen sharing Better Help Product Manager
or messaging or chatting during a session pictures are shared extremely strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and then the individual can’t see a preview of the picture they need to click into the file to see it it’s simply very outdated small things like when you press enter in the chat window your messages don’t send it in fact develops a line break so