extremely truthful…Better Help Provider Relations Coordinator… review of much better help i’ve been using the service for a little over a year now and i think i’ve utilized it enough time to understand what are the cons and pros so i’m going to walk you through all of those and after that offer you my last ideas on whether i would suggest better aid and whether i think it’s the best service for you for those of you that do not know betterhelp is an online counseling platform that links individuals who are looking for therapy or therapy with mental health specialists it’s a quite basic procedure to start so initially you fill out an online survey it asks you some questions that will better assist match you with a therapist or a therapist so after you fill out what i would call a pretty prolonged questionnaire they ask you to develop an account and after that you set up your payment choices i’ll talk about this a bit more later but there are scholarships that can reduce the cost and then you can also change your choice on how frequently
you want to pay so if you pay weekly that’s the most expensive but you can likewise pay ahead of time and that will make the cost cheaper for you total and after that based on your answers to your concerns in the formerly mentioned questionnaire they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video but that’s not always the case and i believe that better aid uses both types of psychological health professionals so simply keep that in mind once they match you with your therapist you have the ability to speak to them and you can set up a time to have your very first official conference so it can either be through a video call through a regular call or through a chat or immediate message i constantly do video calls however it is excellent to understand that all 4 alternatives three truly to me but they state it’s four are offered and i know that’s definitely good for some people who are perhaps a little bit more worried about treatment or not interested in doing a video call due to the fact that it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your counselor to join and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your meeting throughout your very first session you’re probably going to have just a be familiar with you type of session to find out why are you thinking about treatment what things do you want to resolve what are your choices as somebody going to treatment what are your therapists choices and what’s their design of treatment all of those things will most likely get hashed out in the first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you wish to attend to and after that as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your counselor so with my counselor in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions in advance to get that less expensive rate so let’s proceed to the pros and the cons of the platform i think among the biggest pros of better help is that it is an online counseling service and that makes it really hassle-free and very accessible for many people as long as you have a web connection you can pick a range of different ways to consult with your counselor so you can do text video calls or telephone call they send you pointers about your visit so it’s quite tough to forget when you have a time set up they send you both e-mail pointers and text pointers and they send them to you a couple of days ahead and likewise a couple of hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely reliable and another cool feature of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are available to any person who uses betterhelp completely free of charge it’s at no additional cost to what you currently pay for your weekly sessions with your therapist now that being stated in my viewpoint the app and the platform is not very good in fact it type of sucks specifically thinking about that much better aid in and of itself is a tool the product that they’re selling is this video platform that therapists can utilize to link you to their network i suggest i guess they’re selling the network but i think truly what they’re selling is the tool and it’s not a very good one it’s quite cumbersome there are no options for screen sharing Better Help Provider Relations Coordinator
or messaging or talking throughout a session photos are shared very oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and after that the person can’t see a preview of the photo they need to click into the file to see it it’s simply really outdated small things like when you press enter in the chat window your messages do not send it actually develops a line break so