completely sincere…Better Help Satisfaction Guarantee… evaluation of better assistance i’ve been utilizing the service for a little over a year now and i think i have actually used it long enough to understand what are the cons and pros so i’m going to stroll you through all of those and after that offer you my last thoughts on whether or not i would suggest better aid and whether i believe it’s the right service for you for those of you that do not understand betterhelp is an online counseling platform that connects people who are trying to find therapy or treatment with psychological health experts it’s a quite simple process to begin so first you fill out an online questionnaire it asks you some concerns that will better help match you with a counselor or a therapist so after you fill out what i would call a pretty prolonged survey they ask you to develop an account and then you set up your payment choices i’ll speak about this a bit more later but there are scholarships that can lower the price and after that you can also change your choice on how typically
you wish to pay so if you pay weekly that’s the most expensive but you can likewise pay beforehand which will make the expense less expensive for you total and after that based on your answers to your questions in the formerly pointed out survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i think that better aid provides both kinds of psychological health specialists so just keep that in mind once they match you with your therapist you’re able to talk with them and you can establish a time to have your first official conference so it can either be through a video call through a routine phone call or through a chat or instant message i constantly do video calls but it is good to know that all 4 choices three actually to me but they state it’s 4 are available and i know that’s certainly great for some people who are perhaps a bit more nervous about therapy or not interested in doing a video call since it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your therapist to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference throughout your very first session you’re most likely going to have just a be familiar with you type of session to determine why are you interested in treatment what things do you want to resolve what are your preferences as someone going to therapy what are your therapists choices and what’s their style of treatment all of those things will probably get hashed out in the very first meeting and then with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you want to address and after that as time goes on you’ll have sessions nevertheless you paid for it or nevertheless you set it up with your therapist so with my therapist in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions in advance to get that cheaper rate so let’s move on to the pros and the cons of the platform i think one of the greatest pros of much better aid is that it is an online therapy service which makes it really available and extremely convenient for most people as long as you have a web connection you can pick a range of various methods to meet with your therapist so you can do text video calls or call they send you tips about your consultation so it’s pretty difficult to forget when you have a time established they send you both email suggestions and text pointers and they send them to you a few days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely efficient and another cool thing about them having a digital platform is that they use digital group sessions and webinar type of sessions that are readily available to anybody who uses betterhelp entirely free of charge it’s at no extra expense to what you currently pay for your weekly sessions with your counselor now that being stated in my opinion the platform and the app is not great in fact it sort of draws specifically thinking about that better aid in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i imply i guess they’re selling the network however i think really what they’re selling is the tool and it’s not a great one it’s pretty clunky there are no alternatives for screen sharing Better Help Satisfaction Guarantee
or talking or messaging during a session pictures are shared very strangely they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you need to like browse choose the picture then put it in and then the person can’t see a sneak peek of the image they need to click into the file to see it it’s simply very out-of-date small things like when you push enter in the chat window your messages do not send it actually develops a line break so