extremely honest…Better Help Site Down… review of better assistance i’ve been using the service for a little over a year now and i believe i’ve used it long enough to know what are the pros and cons so i’m going to walk you through all of those and then provide you my final thoughts on whether or not i would suggest better aid and whether i think it’s the best service for you for those of you that don’t know betterhelp is an online therapy platform that links individuals who are searching for counseling or therapy with mental health experts it’s a quite basic process to begin so first you submit an online survey it asks you some concerns that will much better help match you with a counselor or a therapist so after you submit what i would call a quite prolonged questionnaire they ask you to produce an account and after that you established your payment choices i’ll discuss this a little bit more later however there are scholarships that can lower the rate and then you can also change your choice on how frequently
you wish to pay so if you pay weekly that’s the most costly however you can likewise pay in advance and that will make the expense cheaper for you total and then based upon your answers to your concerns in the formerly mentioned survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i think that much better help offers both types of psychological health professionals so just keep that in mind once they match you with your counselor you’re able to speak to them and you can set up a time to have your first main meeting so it can either be through a video call through a regular phone call or through a chat or immediate message i constantly do video calls but it is excellent to know that all 4 options 3 actually to me but they say it’s four are available and i know that’s absolutely great for some people who are perhaps a bit more nervous about therapy or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you await your counselor to join and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your meeting during your first session you’re most likely going to have just a be familiar with you type of session to determine why are you thinking about treatment what things do you want to resolve what are your preferences as somebody attending therapy what are your therapists preferences and what’s their style of therapy all of those things will most likely get hashed out in the first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you wish to deal with and after that as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your therapist so with my counselor in particular i believe this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually paid for all of my sessions beforehand to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think one of the biggest pros of better aid is that it is an online counseling service which makes it very accessible and very hassle-free for many people as long as you have an internet connection you can pick a variety of different methods to consult with your counselor so you can do text video calls or telephone call they send you pointers about your consultation so it’s quite challenging to forget when you have a time established they send you both email tips and text tips and they send them to you a couple of days ahead and likewise a couple of hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely reliable and another cool feature of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to anybody who uses betterhelp completely for free it’s at no extra cost to what you currently pay for your weekly sessions with your counselor now that being said in my opinion the platform and the app is not great in fact it kind of sucks particularly thinking about that much better aid in and of itself is a tool the product that they’re offering is this video platform that therapists can use to connect you to their network i suggest i guess they’re offering the network however i think actually what they’re selling is the tool and it’s not an excellent one it’s quite clunky there are no choices for screen sharing Better Help Site Down
or messaging or talking throughout a session images are shared really oddly they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse choose the picture then put it in and after that the individual can’t see a sneak peek of the image they need to click into the file to see it it’s simply very out-of-date small things like when you press enter in the chat window your messages don’t send it really produces a line break so