extremely sincere…Better Help Smile… evaluation of better assistance i’ve been utilizing the service for a little over a year now and i think i’ve used it long enough to understand what are the cons and pros so i’m going to walk you through all of those and then give you my last ideas on whether or not i would suggest better assistance and whether i believe it’s the ideal service for you for those of you that don’t know betterhelp is an online therapy platform that connects people who are searching for therapy or treatment with psychological health specialists it’s a quite simple procedure to begin so first you fill out an online survey it asks you some questions that will much better help match you with a therapist or a counselor so after you complete what i would call a quite lengthy questionnaire they ask you to create an account and after that you established your payment preferences i’ll talk about this a little bit more later however there are scholarships that can lower the rate and then you can also change your preference on how typically
you want to pay so if you pay weekly that’s the most pricey but you can also pay beforehand and that will make the expense more affordable for you total and after that based upon your answers to your concerns in the formerly discussed questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i believe that much better assistance offers both kinds of mental health professionals so simply keep that in mind once they match you with your counselor you have the ability to speak to them and you can establish a time to have your first official meeting so it can either be through a video call through a routine call or through a chat or instant message i constantly do video calls however it is excellent to know that all 4 alternatives 3 actually to me however they state it’s 4 are readily available and i know that’s absolutely helpful for some individuals who are maybe a little bit more nervous about treatment or not thinking about doing a video call because it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your counselor to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference throughout your very first session you’re probably going to have just a get to know you kind of session to determine why are you thinking about treatment what things do you wish to resolve what are your choices as somebody going to therapy what are your counselors preferences and what’s their style of treatment all of those things will probably get hashed out in the very first conference and then with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can speak about your problems and whatever it is that you want to address and then as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your counselor so with my counselor in particular i think this does differ by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions beforehand to get that cheaper rate so let’s move on to the pros and the cons of the platform i think one of the biggest pros of better aid is that it is an online therapy service and that makes it really hassle-free and extremely available for most people as long as you have a web connection you can choose a variety of various methods to meet your therapist so you can do text message video calls or telephone call they send you reminders about your visit so it’s quite challenging to forget when you have a time set up they send you both email tips and text suggestions and they send them to you a couple of days ahead and likewise a couple of hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely efficient and another cool thing about them having a digital platform is that they use digital group sessions and webinar kind of sessions that are offered to any person who uses betterhelp entirely free of charge it’s at no extra cost to what you already pay for your weekly sessions with your counselor now that being stated in my opinion the app and the platform is not excellent in fact it type of sucks especially considering that much better aid in and of itself is a tool the product that they’re offering is this video platform that therapists can use to link you to their network i imply i guess they’re selling the network but i believe truly what they’re selling is the tool and it’s not an excellent one it’s pretty cumbersome there are no choices for screen sharing Better Help Smile
or chatting or messaging during a session images are shared extremely strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse choose the image then put it in and then the individual can’t see a preview of the picture they need to click into the file to see it it’s just very outdated small things like when you push enter in the chat window your messages don’t send it actually creates a line break so