brutally honest…Better Help Travel… review of better assistance i have actually been using the service for a little over a year now and i think i have actually utilized it enough time to understand what are the cons and pros so i’m going to stroll you through all of those and after that give you my last ideas on whether or not i would advise better assistance and whether or not i think it’s the right service for you for those of you that don’t know betterhelp is an online therapy platform that links individuals who are trying to find counseling or therapy with mental health professionals it’s a pretty simple process to start so initially you submit an online questionnaire it asks you some concerns that will better help match you with a therapist or a counselor so after you submit what i would call a quite lengthy questionnaire they ask you to create an account and then you set up your payment preferences i’ll discuss this a little bit more later however there are scholarships that can decrease the cost and after that you can also alter your preference on how typically
you wish to pay so if you pay weekly that’s the most costly but you can also pay in advance and that will make the cost less expensive for you overall and after that based on your answers to your concerns in the formerly mentioned survey they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video however that’s not necessarily the case and i think that much better help offers both types of mental health experts so just keep that in mind once they match you with your counselor you have the ability to talk with them and you can set up a time to have your very first official meeting so it can either be through a video call through a routine phone call or through a chat or instant message i always do video calls but it is excellent to understand that all 4 choices three really to me but they say it’s four are offered and i understand that’s definitely helpful for some individuals who are possibly a little bit more worried about therapy or not interested in doing a video call due to the fact that it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your therapist to sign up with and they will link you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your conference throughout your very first session you’re probably going to have just a learn more about you kind of session to figure out why are you interested in therapy what things do you wish to address what are your choices as somebody going to therapy what are your therapists choices and what’s their style of treatment all of those things will probably get hashed out in the very first conference and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can speak about your problems and whatever it is that you wish to attend to and then as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your therapist so with my counselor in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually spent for all of my sessions beforehand to get that cheaper rate so let’s move on to the pros and the cons of the platform i believe among the most significant pros of better aid is that it is an online therapy service which makes it very accessible and really practical for the majority of people as long as you have a web connection you can select a variety of different methods to consult with your counselor so you can do text message video calls or phone calls they send you reminders about your appointment so it’s pretty challenging to forget when you have a time established they send you both e-mail pointers and text reminders and they send them to you a few days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill however uh certainly efficient and another cool feature of them having a digital platform is that they use digital group sessions and webinar type of sessions that are offered to anybody who uses betterhelp completely for free it’s at no additional cost to what you currently pay for your weekly sessions with your counselor now that being said in my viewpoint the platform and the app is not excellent in fact it type of draws specifically thinking about that better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i indicate i guess they’re selling the network however i believe really what they’re offering is the tool and it’s not an excellent one it’s quite clunky there are no alternatives for screen sharing Better Help Travel
or talking or messaging during a session images are shared extremely strangely they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse choose the image then put it in and then the individual can’t see a preview of the image they need to click into the file to see it it’s simply really out-of-date small things like when you press enter in the chat window your messages don’t send it in fact produces a line break so