Better Help Ux Analysis | AC 2022

completely sincere…Better Help Ux Analysis… review of much better help i have actually been utilizing the service for a little over a year now and i believe i’ve used it enough time to understand what are the benefits and drawbacks so i’m going to stroll you through all of those and after that provide you my final ideas on whether i would advise better assistance and whether i believe it’s the ideal service for you for those of you that don’t know betterhelp is an online therapy platform that connects individuals who are looking for counseling or treatment with mental health experts it’s a quite easy procedure to get started so initially you complete an online questionnaire it asks you some questions that will better help match you with a therapist or a therapist so after you complete what i would call a pretty lengthy questionnaire they ask you to develop an account and after that you set up your payment choices i’ll discuss this a bit more later however there are scholarships that can lower the price and then you can also change your choice on how frequently

you wish to pay so if you pay weekly that’s the most expensive but you can likewise pay ahead of time and that will make the cost cheaper for you overall and then based upon your answers to your questions in the formerly pointed out questionnaire they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video however that’s not always the case and i believe that better aid offers both kinds of psychological health professionals so simply keep that in mind once they match you with your therapist you’re able to speak to them and you can establish a time to have your first main meeting so it can either be through a video call through a regular call or through a chat or immediate message i constantly do video calls however it is great to understand that all 4 choices three actually to me but they say it’s four are offered and i know that’s absolutely helpful for some individuals who are perhaps a bit more nervous about therapy or not interested in doing a video call due to the fact that it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your therapist to sign up with and they will link you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your meeting throughout your first session you’re probably going to have just a be familiar with you kind of session to determine why are you thinking about therapy what things do you want to resolve what are your preferences as someone going to treatment what are your counselors choices and what’s their design of treatment all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper

sessions where you can discuss your problems and whatever it is that you wish to address and then as time goes on you’ll have sessions however you spent for it or however you set it up with your therapist so with my counselor in particular i believe this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions ahead of time to get that less expensive rate so let’s proceed to the pros and the cons of the platform i think among the most significant pros of better assistance is that it is an online counseling service and that makes it very practical and very available for most people as long as you have a web connection you can pick a variety of various ways to meet your counselor so you can do text message video calls or telephone call they send you pointers about your visit so it’s pretty hard to forget when you have a time set up they send you both email tips and text tips and they send them to you a couple of days ahead and also a few hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely effective and another cool thing about them having a digital platform is that they offer digital group sessions and webinar type of sessions that are readily available to anybody who utilizes betterhelp totally free of charge it’s at no extra expense to what you currently pay for your weekly sessions with your therapist now that being said in my viewpoint the platform and the app is not great in fact it kind of draws especially thinking about that much better help in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to connect you to their network i suggest i guess they’re selling the network however i believe truly what they’re selling is the tool and it’s not an excellent one it’s pretty clunky there are no choices for screen sharing Better Help Ux Analysis

or messaging or chatting throughout a session pictures are shared very strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse choose the picture then put it in and then the person can’t see a sneak peek of the picture they have to click into the file to see it it’s simply extremely outdated small things like when you press enter in the chat window your messages do not send it really develops a line break so