extremely honest…Brigitte Oetter Better Help… evaluation of better aid i’ve been utilizing the service for a little over a year now and i think i’ve utilized it enough time to know what are the cons and pros so i’m going to walk you through all of those and after that provide you my final thoughts on whether or not i would advise much better help and whether i believe it’s the ideal service for you for those of you that do not understand betterhelp is an online therapy platform that links individuals who are looking for counseling or therapy with mental health experts it’s a pretty simple process to begin so initially you submit an online survey it asks you some concerns that will better help match you with a counselor or a therapist so after you fill out what i would call a pretty prolonged survey they ask you to produce an account and after that you established your payment preferences i’ll discuss this a bit more later however there are scholarships that can decrease the rate and then you can likewise change your choice on how typically
you want to pay so if you pay weekly that’s the most expensive however you can likewise pay in advance and that will make the cost less expensive for you general and then based upon your answers to your concerns in the formerly discussed questionnaire they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video but that’s not always the case and i believe that much better help provides both kinds of psychological health experts so just keep that in mind once they match you with your counselor you’re able to speak to them and you can establish a time to have your very first official meeting so it can either be through a video call through a routine telephone call or through a chat or instant message i always do video calls however it is great to know that all four choices 3 truly to me however they state it’s 4 are available and i know that’s certainly good for some people who are maybe a little bit more anxious about therapy or not interested in doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference during your first session you’re most likely going to have just a be familiar with you kind of session to figure out why are you thinking about therapy what things do you wish to resolve what are your preferences as someone participating in treatment what are your therapists preferences and what’s their style of treatment all of those things will most likely get hashed out in the very first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you want to resolve and after that as time goes on you’ll have sessions nevertheless you paid for it or however you set it up with your counselor so with my counselor in particular i believe this does vary by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions ahead of time to get that less expensive rate so let’s proceed to the pros and the cons of the platform i believe among the biggest pros of better aid is that it is an online counseling service which makes it very accessible and really convenient for most people as long as you have a web connection you can choose a range of different ways to meet your therapist so you can do text video calls or phone calls they send you pointers about your appointment so it’s pretty tough to forget when you have a time set up they send you both email tips and text reminders and they send them to you a few days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly reliable and another cool thing about them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are offered to any person who uses betterhelp entirely totally free it’s at no additional expense to what you currently pay for your weekly sessions with your therapist now that being stated in my viewpoint the app and the platform is not great in fact it sort of sucks particularly considering that much better help in and of itself is a tool the product that they’re offering is this video platform that therapists can utilize to connect you to their network i indicate i guess they’re offering the network however i think truly what they’re selling is the tool and it’s not a very good one it’s quite cumbersome there are no alternatives for screen sharing Brigitte Oetter Better Help
or talking or messaging throughout a session photos are shared really strangely they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse choose the image then put it in and after that the person can’t see a preview of the picture they have to click into the file to see it it’s simply extremely outdated small things like when you push enter in the chat window your messages don’t send it actually develops a line break so