brutally honest…Can You Get Your Money Back From Better Help… review of much better help i have actually been using the service for a little over a year now and i think i’ve utilized it enough time to know what are the cons and pros so i’m going to stroll you through all of those and after that offer you my final ideas on whether i would recommend better help and whether or not i believe it’s the right service for you for those of you that do not understand betterhelp is an online therapy platform that links people who are searching for therapy or therapy with psychological health professionals it’s a quite basic process to get going so first you submit an online survey it asks you some questions that will better assist match you with a therapist or a counselor so after you fill out what i would call a quite lengthy survey they ask you to create an account and then you established your payment preferences i’ll speak about this a bit more later but there are scholarships that can decrease the cost and after that you can also alter your preference on how typically
you want to pay so if you pay weekly that’s the most expensive but you can also pay in advance and that will make the cost less expensive for you overall and then based upon your answers to your questions in the formerly discussed questionnaire they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not always the case and i believe that much better aid uses both kinds of mental health experts so simply keep that in mind once they match you with your therapist you’re able to consult with them and you can set up a time to have your very first official conference so it can either be through a video call through a regular telephone call or through a chat or instant message i always do video calls however it is great to know that all 4 choices three actually to me but they say it’s 4 are available and i know that’s absolutely great for some people who are maybe a bit more nervous about treatment or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your therapist to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your meeting throughout your first session you’re probably going to have just a get to know you kind of session to find out why are you thinking about treatment what things do you want to resolve what are your preferences as someone participating in treatment what are your counselors preferences and what’s their design of treatment all of those things will probably get hashed out in the first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you want to deal with and then as time goes on you’ll have sessions however you paid for it or however you set it up with your counselor so with my therapist in particular i think this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions ahead of time to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think one of the greatest pros of better help is that it is an online counseling service and that makes it very practical and really accessible for most people as long as you have a web connection you can choose a variety of various ways to consult with your counselor so you can do text video calls or telephone call they send you tips about your consultation so it’s pretty hard to forget when you have a time established they send you both email reminders and text reminders and they send them to you a couple of days ahead and also a few hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely reliable and another cool thing about them having a digital platform is that they use digital group sessions and webinar kind of sessions that are available to anyone who uses betterhelp totally totally free it’s at no extra expense to what you already pay for your weekly sessions with your counselor now that being said in my opinion the platform and the app is not excellent in fact it type of sucks specifically thinking about that better aid in and of itself is a tool the product that they’re offering is this video platform that therapists can use to link you to their network i mean i guess they’re offering the network however i think really what they’re selling is the tool and it’s not a great one it’s pretty cumbersome there are no options for screen sharing Can You Get Your Money Back From Better Help
or messaging or talking during a session pictures are shared very strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and then the individual can’t see a preview of the photo they need to click into the file to see it it’s just really outdated small things like when you press enter in the chat window your messages do not send it actually develops a line break so