brutally honest…Change Better Help Billing… review of better assistance i’ve been utilizing the service for a little over a year now and i believe i have actually used it long enough to know what are the cons and pros so i’m going to walk you through all of those and then offer you my last ideas on whether i would suggest better assistance and whether i think it’s the best service for you for those of you that do not understand betterhelp is an online therapy platform that links individuals who are trying to find therapy or treatment with mental health experts it’s a quite simple procedure to start so first you submit an online survey it asks you some questions that will better assist match you with a counselor or a therapist so after you fill out what i would call a quite lengthy survey they ask you to develop an account and then you established your payment preferences i’ll talk about this a bit more later however there are scholarships that can lower the price and then you can also change your choice on how typically
you want to pay so if you pay weekly that’s the most pricey but you can also pay in advance which will make the expense less expensive for you general and after that based upon your answers to your concerns in the previously discussed survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not always the case and i think that better help uses both kinds of psychological health professionals so just keep that in mind once they match you with your counselor you have the ability to talk with them and you can set up a time to have your first main meeting so it can either be through a video call through a routine telephone call or through a chat or instant message i always do video calls however it is excellent to know that all four alternatives 3 truly to me but they say it’s four are offered and i understand that’s absolutely good for some individuals who are maybe a little bit more anxious about therapy or not interested in doing a video call since it makes them uneasy when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your conference throughout your very first session you’re most likely going to have just a learn more about you type of session to determine why are you interested in treatment what things do you want to resolve what are your preferences as someone going to treatment what are your therapists choices and what’s their style of treatment all of those things will most likely get hashed out in the first conference and then with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you wish to resolve and after that as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your counselor so with my therapist in particular i think this does vary by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually spent for all of my sessions ahead of time to get that cheaper rate so let’s proceed to the pros and the cons of the platform i believe one of the most significant pros of much better aid is that it is an online therapy service which makes it very hassle-free and very accessible for the majority of people as long as you have an internet connection you can pick a range of different methods to meet your counselor so you can do text message video calls or phone calls they send you tips about your appointment so it’s quite hard to forget when you have a time established they send you both e-mail tips and text tips and they send them to you a couple of days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely reliable and another cool thing about them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to anyone who uses betterhelp completely totally free it’s at no extra expense to what you already pay for your weekly sessions with your counselor now that being said in my viewpoint the app and the platform is not very good in fact it type of draws especially thinking about that much better help in and of itself is a tool the product that they’re offering is this video platform that therapists can use to link you to their network i mean i guess they’re offering the network however i believe actually what they’re selling is the tool and it’s not an excellent one it’s pretty clunky there are no options for screen sharing Change Better Help Billing
or messaging or talking during a session images are shared very strangely they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse choose the image then put it in and then the individual can’t see a preview of the photo they have to click into the file to see it it’s just extremely outdated small things like when you push enter in the chat window your messages do not send it in fact develops a line break so