extremely honest…Customer Support Representative Better Help Salary… evaluation of much better aid i’ve been utilizing the service for a little over a year now and i believe i’ve utilized it enough time to know what are the cons and pros so i’m going to stroll you through all of those and after that give you my final thoughts on whether or not i would suggest better assistance and whether or not i believe it’s the right service for you for those of you that don’t understand betterhelp is an online therapy platform that connects people who are looking for counseling or therapy with mental health professionals it’s a quite simple process to start so initially you fill out an online questionnaire it asks you some concerns that will much better assist match you with a therapist or a counselor so after you submit what i would call a quite lengthy survey they ask you to create an account and after that you set up your payment preferences i’ll talk about this a bit more later however there are scholarships that can lower the cost and after that you can also alter your preference on how often
you wish to pay so if you pay weekly that’s the most costly but you can also pay ahead of time and that will make the expense cheaper for you general and then based upon your answers to your questions in the previously discussed questionnaire they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video however that’s not always the case and i believe that much better aid provides both kinds of mental health professionals so just keep that in mind once they match you with your therapist you’re able to speak to them and you can establish a time to have your first official conference so it can either be through a video call through a routine phone call or through a chat or immediate message i always do video calls however it is great to understand that all 4 choices 3 truly to me but they state it’s 4 are available and i know that’s certainly great for some people who are perhaps a bit more worried about treatment or not thinking about doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your counselor to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference during your first session you’re probably going to have simply a get to know you type of session to find out why are you thinking about therapy what things do you wish to resolve what are your choices as somebody attending treatment what are your counselors choices and what’s their style of treatment all of those things will most likely get hashed out in the very first conference and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to attend to and then as time goes on you’ll have sessions however you spent for it or however you set it up with your therapist so with my counselor in particular i think this does differ by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions in advance to get that less expensive rate so let’s move on to the pros and the cons of the platform i think one of the most significant pros of better assistance is that it is an online therapy service which makes it very accessible and extremely hassle-free for many people as long as you have an internet connection you can select a range of various methods to meet your counselor so you can do text video calls or phone calls they send you suggestions about your visit so it’s quite hard to forget when you have a time set up they send you both e-mail tips and text reminders and they send them to you a couple of days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly reliable and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar type of sessions that are available to anyone who utilizes betterhelp totally totally free it’s at no extra cost to what you already spend for your weekly sessions with your therapist now that being said in my viewpoint the platform and the app is not very good in fact it type of draws specifically considering that much better assistance in and of itself is a tool the product that they’re selling is this video platform that therapists can utilize to link you to their network i indicate i guess they’re selling the network however i think really what they’re offering is the tool and it’s not a very good one it’s quite cumbersome there are no choices for screen sharing Customer Support Representative Better Help Salary
or messaging or chatting throughout a session images are shared extremely oddly they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse choose the photo then put it in and then the person can’t see a preview of the picture they need to click into the file to see it it’s just extremely outdated small things like when you press enter in the chat window your messages don’t send it really develops a line break so