brutally truthful…Darcie Kelley Better Help… review of much better assistance i have actually been utilizing the service for a little over a year now and i believe i’ve used it long enough to know what are the cons and pros so i’m going to stroll you through all of those and after that give you my last thoughts on whether or not i would suggest better assistance and whether i think it’s the ideal service for you for those of you that don’t know betterhelp is an online therapy platform that connects individuals who are looking for counseling or therapy with psychological health experts it’s a quite easy process to get going so first you fill out an online survey it asks you some concerns that will much better assist match you with a therapist or a therapist so after you complete what i would call a pretty lengthy survey they ask you to create an account and then you established your payment choices i’ll speak about this a little bit more later but there are scholarships that can reduce the price and after that you can likewise change your choice on how often
you wish to pay so if you pay weekly that’s the most expensive but you can likewise pay in advance which will make the cost cheaper for you overall and then based on your answers to your questions in the previously mentioned survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not always the case and i think that much better help provides both kinds of mental health professionals so simply keep that in mind once they match you with your therapist you have the ability to speak to them and you can set up a time to have your very first official conference so it can either be through a video call through a regular phone call or through a chat or instant message i always do video calls however it is great to know that all four choices three truly to me however they say it’s 4 are offered and i know that’s definitely helpful for some individuals who are perhaps a little bit more anxious about therapy or not interested in doing a video call due to the fact that it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your therapist to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your meeting throughout your first session you’re probably going to have just a learn more about you kind of session to find out why are you thinking about treatment what things do you wish to address what are your preferences as somebody going to treatment what are your therapists preferences and what’s their design of treatment all of those things will most likely get hashed out in the very first meeting and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you wish to address and after that as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your counselor so with my therapist in particular i believe this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have paid for all of my sessions ahead of time to get that less expensive rate so let’s move on to the pros and the cons of the platform i think one of the biggest pros of better help is that it is an online therapy service which makes it really convenient and very available for many people as long as you have an internet connection you can choose a variety of different methods to meet your counselor so you can do text message video calls or phone calls they send you reminders about your consultation so it’s quite difficult to forget when you have a time set up they send you both e-mail tips and text pointers and they send them to you a few days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely efficient and another cool thing about them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to any person who utilizes betterhelp entirely free of charge it’s at no extra cost to what you currently pay for your weekly sessions with your counselor now that being said in my opinion the app and the platform is not great in fact it sort of sucks especially considering that better help in and of itself is a tool the product that they’re selling is this video platform that therapists can utilize to connect you to their network i suggest i guess they’re selling the network however i believe truly what they’re selling is the tool and it’s not an excellent one it’s pretty clunky there are no choices for screen sharing Darcie Kelley Better Help
or talking or messaging throughout a session images are shared extremely strangely they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse choose the image then put it in and then the person can’t see a sneak peek of the picture they have to click into the file to see it it’s just very outdated small things like when you press enter in the chat window your messages don’t send it in fact creates a line break so