brutally honest…Freeze Better Help Account… review of much better assistance i have actually been using the service for a little over a year now and i think i’ve used it long enough to know what are the pros and cons so i’m going to walk you through all of those and then offer you my final ideas on whether i would recommend better help and whether or not i believe it’s the right service for you for those of you that do not understand betterhelp is an online counseling platform that connects people who are trying to find therapy or treatment with psychological health professionals it’s a pretty simple process to begin so initially you complete an online questionnaire it asks you some questions that will much better assist match you with a therapist or a counselor so after you submit what i would call a pretty lengthy questionnaire they ask you to create an account and then you established your payment preferences i’ll talk about this a bit more later however there are scholarships that can decrease the price and after that you can also alter your preference on how frequently
you want to pay so if you pay weekly that’s the most costly however you can also pay ahead of time which will make the cost cheaper for you overall and then based upon your answers to your questions in the formerly discussed survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i believe that better aid uses both kinds of mental health specialists so simply keep that in mind once they match you with your therapist you have the ability to speak to them and you can set up a time to have your first main conference so it can either be through a video call through a regular telephone call or through a chat or instant message i always do video calls however it is great to understand that all four options three truly to me but they state it’s four are readily available and i know that’s certainly good for some people who are maybe a little bit more anxious about treatment or not interested in doing a video call since it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference throughout your first session you’re probably going to have just a get to know you type of session to find out why are you thinking about therapy what things do you wish to address what are your choices as someone attending therapy what are your therapists choices and what’s their style of treatment all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can speak about your issues and whatever it is that you wish to resolve and then as time goes on you’ll have sessions however you paid for it or however you set it up with your therapist so with my counselor in particular i think this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions ahead of time to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think one of the greatest pros of much better help is that it is an online counseling service which makes it very practical and very available for the majority of people as long as you have an internet connection you can choose a variety of various ways to meet your counselor so you can do text message video calls or phone calls they send you suggestions about your consultation so it’s quite challenging to forget when you have a time set up they send you both email pointers and text reminders and they send them to you a couple of days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill however uh definitely efficient and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are offered to anybody who utilizes betterhelp totally for free it’s at no additional cost to what you already pay for your weekly sessions with your counselor now that being said in my opinion the app and the platform is not very good in fact it sort of draws especially considering that much better help in and of itself is a tool the product that they’re offering is this video platform that therapists can utilize to link you to their network i suggest i guess they’re offering the network however i think truly what they’re selling is the tool and it’s not an excellent one it’s pretty cumbersome there are no options for screen sharing Freeze Better Help Account
or talking or messaging during a session photos are shared really oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and after that the individual can’t see a preview of the image they have to click into the file to see it it’s just extremely out-of-date small things like when you press enter in the chat window your messages do not send it really develops a line break so