completely sincere…Glassdoor Therapist Better Help… review of much better aid i’ve been using the service for a little over a year now and i believe i’ve utilized it enough time to understand what are the advantages and disadvantages so i’m going to walk you through all of those and after that provide you my last thoughts on whether or not i would advise better assistance and whether i think it’s the right service for you for those of you that don’t know betterhelp is an online counseling platform that links people who are trying to find counseling or treatment with psychological health professionals it’s a quite basic process to begin so initially you submit an online survey it asks you some questions that will better help match you with a counselor or a therapist so after you submit what i would call a pretty lengthy survey they ask you to create an account and then you established your payment preferences i’ll talk about this a little bit more later but there are scholarships that can reduce the rate and then you can also alter your preference on how often
you wish to pay so if you pay weekly that’s the most costly but you can also pay in advance and that will make the cost cheaper for you overall and then based upon your answers to your questions in the formerly mentioned survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video however that’s not necessarily the case and i think that much better aid offers both types of mental health specialists so just keep that in mind once they match you with your therapist you’re able to speak to them and you can establish a time to have your first official meeting so it can either be through a video call through a routine phone call or through a chat or instant message i constantly do video calls but it is excellent to understand that all 4 alternatives 3 truly to me but they state it’s four are readily available and i know that’s certainly great for some people who are possibly a little bit more anxious about therapy or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your first session you’re probably going to have just a be familiar with you kind of session to figure out why are you thinking about therapy what things do you wish to resolve what are your preferences as someone attending therapy what are your counselors choices and what’s their design of therapy all of those things will probably get hashed out in the first meeting and then with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can discuss your issues and whatever it is that you wish to address and after that as time goes on you’ll have sessions however you paid for it or however you set it up with your counselor so with my counselor in particular i believe this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions in advance to get that more affordable rate so let’s move on to the pros and the cons of the platform i believe among the greatest pros of much better assistance is that it is an online therapy service and that makes it really convenient and really accessible for most people as long as you have a web connection you can select a range of various methods to meet your counselor so you can do text video calls or call they send you tips about your appointment so it’s quite hard to forget when you have a time set up they send you both e-mail tips and text tips and they send them to you a couple of days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely effective and another cool feature of them having a digital platform is that they use digital group sessions and webinar kind of sessions that are readily available to anyone who uses betterhelp entirely totally free it’s at no extra cost to what you already spend for your weekly sessions with your therapist now that being stated in my viewpoint the platform and the app is not very good in fact it sort of sucks specifically considering that much better assistance in and of itself is a tool the product that they’re selling is this video platform that therapists can use to link you to their network i indicate i guess they’re selling the network however i think truly what they’re selling is the tool and it’s not a very good one it’s pretty cumbersome there are no choices for screen sharing Glassdoor Therapist Better Help
or chatting or messaging throughout a session photos are shared extremely oddly they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse select the photo then put it in and after that the individual can’t see a preview of the photo they need to click into the file to see it it’s just very outdated small things like when you press enter in the chat window your messages do not send it actually creates a line break so