extremely sincere…Is Better Help Hiring Customer Service Representative… evaluation of better help i’ve been utilizing the service for a little over a year now and i think i’ve used it long enough to know what are the cons and pros so i’m going to walk you through all of those and after that give you my last thoughts on whether or not i would advise much better aid and whether i think it’s the best service for you for those of you that do not know betterhelp is an online therapy platform that links individuals who are looking for counseling or treatment with mental health specialists it’s a quite easy procedure to start so initially you fill out an online survey it asks you some concerns that will better help match you with a counselor or a therapist so after you fill out what i would call a quite lengthy survey they ask you to create an account and then you set up your payment preferences i’ll discuss this a bit more later but there are scholarships that can decrease the cost and after that you can also alter your preference on how typically
you wish to pay so if you pay weekly that’s the most expensive but you can also pay beforehand which will make the cost less expensive for you total and then based on your answers to your concerns in the previously pointed out survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i think that much better assistance uses both kinds of psychological health experts so simply keep that in mind once they match you with your therapist you have the ability to speak to them and you can establish a time to have your first official conference so it can either be through a video call through a routine telephone call or through a chat or immediate message i always do video calls but it is great to understand that all four alternatives 3 really to me but they say it’s four are readily available and i know that’s definitely great for some individuals who are maybe a little bit more worried about therapy or not interested in doing a video call since it makes them uneasy when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you await your therapist to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your first session you’re probably going to have simply a learn more about you kind of session to find out why are you thinking about therapy what things do you wish to resolve what are your preferences as someone attending therapy what are your counselors preferences and what’s their design of therapy all of those things will probably get hashed out in the first conference and then with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you wish to address and after that as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your counselor so with my therapist in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions ahead of time to get that cheaper rate so let’s proceed to the pros and the cons of the platform i believe among the greatest pros of better help is that it is an online therapy service which makes it really available and really practical for many people as long as you have a web connection you can select a variety of various ways to meet your therapist so you can do text video calls or call they send you pointers about your appointment so it’s pretty hard to forget when you have a time set up they send you both e-mail reminders and text reminders and they send them to you a couple of days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely reliable and another cool thing about them having a digital platform is that they offer digital group sessions and webinar type of sessions that are readily available to anyone who uses betterhelp entirely totally free it’s at no additional expense to what you already spend for your weekly sessions with your counselor now that being stated in my opinion the app and the platform is not very good in fact it sort of sucks specifically thinking about that much better help in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i indicate i guess they’re selling the network however i think actually what they’re offering is the tool and it’s not a very good one it’s quite cumbersome there are no choices for screen sharing Is Better Help Hiring Customer Service Representative
or messaging or talking during a session photos are shared very oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse select the picture then put it in and then the person can’t see a preview of the picture they need to click into the file to see it it’s just extremely outdated small things like when you press enter in the chat window your messages do not send it in fact creates a line break so