extremely honest…Kerri Williams Better Help… evaluation of better assistance i’ve been utilizing the service for a little over a year now and i think i have actually utilized it enough time to understand what are the cons and pros so i’m going to stroll you through all of those and after that provide you my last thoughts on whether i would advise better assistance and whether i think it’s the best service for you for those of you that do not know betterhelp is an online counseling platform that connects people who are looking for counseling or therapy with mental health experts it’s a quite easy process to get going so initially you fill out an online questionnaire it asks you some concerns that will better assist match you with a counselor or a therapist so after you complete what i would call a pretty lengthy survey they ask you to produce an account and then you established your payment preferences i’ll speak about this a bit more later however there are scholarships that can lower the cost and after that you can likewise alter your preference on how often
you wish to pay so if you pay weekly that’s the most costly however you can likewise pay in advance which will make the cost cheaper for you overall and then based on your answers to your concerns in the previously discussed survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i believe that much better assistance provides both types of mental health professionals so simply keep that in mind once they match you with your counselor you’re able to speak with them and you can set up a time to have your first main conference so it can either be through a video call through a regular telephone call or through a chat or instant message i constantly do video calls but it is excellent to know that all 4 alternatives 3 truly to me however they say it’s 4 are offered and i understand that’s absolutely good for some individuals who are perhaps a bit more worried about therapy or not interested in doing a video call since it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your first session you’re probably going to have simply a get to know you kind of session to figure out why are you thinking about therapy what things do you want to address what are your preferences as somebody participating in treatment what are your therapists preferences and what’s their design of therapy all of those things will probably get hashed out in the first meeting and then with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can discuss your problems and whatever it is that you wish to resolve and then as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your counselor so with my counselor in particular i think this does differ by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions in advance to get that less expensive rate so let’s carry on to the pros and the cons of the platform i believe one of the greatest pros of much better help is that it is an online counseling service which makes it really convenient and extremely available for the majority of people as long as you have a web connection you can choose a variety of various ways to meet with your therapist so you can do text message video calls or phone calls they send you pointers about your visit so it’s pretty hard to forget when you have a time established they send you both email tips and text pointers and they send them to you a couple of days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly reliable and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to any person who utilizes betterhelp completely totally free it’s at no extra expense to what you currently pay for your weekly sessions with your therapist now that being said in my opinion the platform and the app is not very good in fact it sort of sucks specifically considering that better assistance in and of itself is a tool the item that they’re selling is this video platform that therapists can use to link you to their network i indicate i guess they’re offering the network but i think actually what they’re selling is the tool and it’s not a great one it’s quite clunky there are no alternatives for screen sharing Kerri Williams Better Help
or chatting or messaging throughout a session pictures are shared really oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and then the individual can’t see a sneak peek of the photo they need to click into the file to see it it’s simply really outdated small things like when you press enter in the chat window your messages do not send it really develops a line break so