completely sincere…Matt Spivey Better Help… review of much better assistance i’ve been using the service for a little over a year now and i think i have actually utilized it enough time to understand what are the benefits and drawbacks so i’m going to stroll you through all of those and after that provide you my last thoughts on whether or not i would suggest much better help and whether or not i think it’s the right service for you for those of you that do not know betterhelp is an online therapy platform that connects people who are trying to find counseling or treatment with psychological health specialists it’s a pretty simple process to begin so first you submit an online questionnaire it asks you some concerns that will much better help match you with a therapist or a therapist so after you fill out what i would call a pretty prolonged survey they ask you to create an account and then you established your payment choices i’ll talk about this a bit more later but there are scholarships that can reduce the cost and then you can also alter your choice on how often
you want to pay so if you pay weekly that’s the most expensive but you can also pay beforehand which will make the cost less expensive for you general and then based upon your answers to your questions in the previously discussed survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i think that much better help offers both kinds of mental health specialists so just keep that in mind once they match you with your counselor you have the ability to talk to them and you can establish a time to have your first main meeting so it can either be through a video call through a regular telephone call or through a chat or instant message i constantly do video calls but it is great to know that all four alternatives 3 actually to me however they say it’s 4 are offered and i understand that’s absolutely helpful for some individuals who are maybe a bit more worried about therapy or not thinking about doing a video call because it makes them unpleasant when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to sign up with and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your very first session you’re most likely going to have simply a get to know you type of session to determine why are you thinking about treatment what things do you wish to address what are your choices as someone going to therapy what are your therapists choices and what’s their design of therapy all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can speak about your problems and whatever it is that you want to deal with and then as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your counselor so with my counselor in particular i believe this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions in advance to get that more affordable rate so let’s carry on to the pros and the cons of the platform i believe among the most significant pros of much better help is that it is an online therapy service which makes it really convenient and extremely available for many people as long as you have a web connection you can select a variety of different ways to meet your counselor so you can do text video calls or call they send you reminders about your appointment so it’s pretty challenging to forget when you have a time established they send you both e-mail pointers and text tips and they send them to you a few days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely reliable and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are offered to any person who uses betterhelp completely for free it’s at no extra expense to what you already spend for your weekly sessions with your counselor now that being stated in my viewpoint the platform and the app is not very good in fact it type of sucks particularly considering that much better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can use to link you to their network i mean i guess they’re offering the network but i believe actually what they’re selling is the tool and it’s not a very good one it’s quite clunky there are no choices for screen sharing Matt Spivey Better Help
or messaging or talking during a session photos are shared extremely strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and then the individual can’t see a sneak peek of the picture they need to click into the file to see it it’s simply really outdated small things like when you press enter in the chat window your messages don’t send it really creates a line break so