completely honest…Oren Frank Better Help Founder… evaluation of better aid i have actually been utilizing the service for a little over a year now and i think i have actually utilized it enough time to understand what are the cons and pros so i’m going to walk you through all of those and after that provide you my last thoughts on whether i would advise much better assistance and whether i think it’s the ideal service for you for those of you that do not understand betterhelp is an online counseling platform that connects people who are trying to find counseling or treatment with psychological health professionals it’s a pretty basic process to get going so initially you complete an online questionnaire it asks you some questions that will much better help match you with a therapist or a therapist so after you fill out what i would call a quite lengthy questionnaire they ask you to create an account and after that you established your payment choices i’ll talk about this a bit more later however there are scholarships that can lower the price and after that you can likewise change your preference on how typically
you want to pay so if you pay weekly that’s the most pricey but you can likewise pay beforehand and that will make the expense more affordable for you overall and then based on your answers to your concerns in the formerly mentioned questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i think that much better aid provides both types of mental health experts so just keep that in mind once they match you with your counselor you have the ability to speak with them and you can establish a time to have your first main conference so it can either be through a video call through a regular phone call or through a chat or instant message i always do video calls however it is excellent to know that all 4 options 3 truly to me however they say it’s four are available and i know that’s absolutely good for some people who are maybe a bit more worried about therapy or not thinking about doing a video call since it makes them unpleasant when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you await your counselor to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference during your very first session you’re probably going to have simply a get to know you type of session to figure out why are you interested in therapy what things do you want to resolve what are your preferences as somebody going to therapy what are your counselors preferences and what’s their design of therapy all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like much deeper
sessions where you can discuss your issues and whatever it is that you wish to deal with and after that as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your therapist so with my therapist in particular i believe this does vary by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually spent for all of my sessions ahead of time to get that more affordable rate so let’s proceed to the pros and the cons of the platform i think one of the biggest pros of better help is that it is an online therapy service which makes it really available and extremely practical for the majority of people as long as you have a web connection you can pick a range of various methods to meet with your therapist so you can do text message video calls or phone calls they send you suggestions about your appointment so it’s pretty hard to forget when you have a time set up they send you both email suggestions and text suggestions and they send them to you a couple of days ahead and also a few hours ahead and a few minutes ahead so it’s a bit overkill however uh certainly efficient and another cool feature of them having a digital platform is that they use digital group sessions and webinar kind of sessions that are offered to anyone who utilizes betterhelp totally free of charge it’s at no additional expense to what you already spend for your weekly sessions with your counselor now that being stated in my opinion the app and the platform is not excellent in fact it kind of draws especially considering that better help in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i indicate i guess they’re offering the network however i believe actually what they’re offering is the tool and it’s not a great one it’s pretty cumbersome there are no choices for screen sharing Oren Frank Better Help Founder
or messaging or chatting throughout a session images are shared very oddly they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse choose the image then put it in and after that the individual can’t see a sneak peek of the picture they have to click into the file to see it it’s just extremely out-of-date small things like when you push enter in the chat window your messages don’t send it really develops a line break so