completely honest…Techcrunch Better Help… evaluation of much better aid i’ve been using the service for a little over a year now and i believe i’ve utilized it long enough to understand what are the cons and pros so i’m going to walk you through all of those and then give you my last thoughts on whether i would suggest much better aid and whether or not i believe it’s the right service for you for those of you that do not know betterhelp is an online therapy platform that connects people who are looking for therapy or treatment with psychological health experts it’s a quite basic procedure to get started so first you complete an online survey it asks you some questions that will much better help match you with a counselor or a therapist so after you complete what i would call a quite prolonged questionnaire they ask you to produce an account and after that you established your payment choices i’ll talk about this a little bit more later but there are scholarships that can decrease the price and after that you can also alter your preference on how often
you wish to pay so if you pay weekly that’s the most expensive however you can also pay in advance and that will make the cost more affordable for you overall and after that based on your answers to your concerns in the previously mentioned survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not always the case and i think that better help uses both kinds of mental health experts so just keep that in mind once they match you with your counselor you have the ability to consult with them and you can set up a time to have your very first main meeting so it can either be through a video call through a routine telephone call or through a chat or instant message i constantly do video calls but it is great to know that all four choices 3 really to me but they say it’s 4 are readily available and i know that’s definitely great for some individuals who are perhaps a bit more nervous about therapy or not interested in doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you await your counselor to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your conference during your first session you’re most likely going to have just a learn more about you kind of session to find out why are you thinking about treatment what things do you wish to address what are your choices as somebody going to therapy what are your counselors choices and what’s their style of treatment all of those things will most likely get hashed out in the first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you want to attend to and after that as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your counselor so with my therapist in particular i think this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions in advance to get that less expensive rate so let’s move on to the pros and the cons of the platform i think one of the greatest pros of better assistance is that it is an online therapy service which makes it very available and really convenient for most people as long as you have a web connection you can select a variety of different ways to meet your therapist so you can do text message video calls or phone calls they send you reminders about your consultation so it’s quite tough to forget when you have a time set up they send you both email reminders and text tips and they send them to you a few days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly efficient and another cool thing about them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are offered to any person who uses betterhelp completely for free it’s at no extra cost to what you already spend for your weekly sessions with your therapist now that being said in my opinion the app and the platform is not very good in fact it type of sucks specifically considering that better help in and of itself is a tool the product that they’re offering is this video platform that therapists can use to connect you to their network i imply i guess they’re selling the network however i think actually what they’re offering is the tool and it’s not a great one it’s pretty clunky there are no options for screen sharing Techcrunch Better Help
or messaging or talking throughout a session images are shared very oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse choose the image then put it in and then the individual can’t see a sneak peek of the image they have to click into the file to see it it’s simply extremely outdated small things like when you press enter in the chat window your messages don’t send it really creates a line break so