brutally truthful…Trustpilot Better Help… evaluation of much better aid i have actually been using the service for a little over a year now and i think i’ve used it long enough to know what are the advantages and disadvantages so i’m going to stroll you through all of those and after that provide you my last ideas on whether i would recommend better aid and whether i think it’s the best service for you for those of you that don’t understand betterhelp is an online therapy platform that links individuals who are trying to find counseling or therapy with psychological health professionals it’s a quite simple process to begin so initially you complete an online survey it asks you some questions that will much better help match you with a therapist or a therapist so after you submit what i would call a quite prolonged questionnaire they ask you to produce an account and then you established your payment choices i’ll speak about this a little bit more later but there are scholarships that can decrease the rate and then you can likewise alter your preference on how often
you want to pay so if you pay weekly that’s the most pricey however you can likewise pay ahead of time and that will make the expense more affordable for you overall and after that based upon your answers to your questions in the previously mentioned survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not necessarily the case and i believe that much better aid uses both kinds of mental health professionals so simply keep that in mind once they match you with your counselor you’re able to talk with them and you can set up a time to have your very first main meeting so it can either be through a video call through a regular phone call or through a chat or immediate message i always do video calls however it is great to know that all 4 alternatives three really to me but they state it’s 4 are available and i know that’s absolutely great for some people who are possibly a bit more worried about treatment or not interested in doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference during your first session you’re most likely going to have just a be familiar with you kind of session to determine why are you interested in therapy what things do you wish to resolve what are your preferences as someone attending treatment what are your counselors preferences and what’s their design of treatment all of those things will probably get hashed out in the first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you want to attend to and then as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your counselor so with my counselor in particular i believe this does vary by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions ahead of time to get that less expensive rate so let’s proceed to the pros and the cons of the platform i believe one of the greatest pros of much better aid is that it is an online therapy service which makes it really accessible and really convenient for most people as long as you have an internet connection you can pick a variety of different methods to meet your counselor so you can do text message video calls or telephone call they send you pointers about your consultation so it’s pretty challenging to forget when you have a time established they send you both email pointers and text reminders and they send them to you a few days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely efficient and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are offered to anybody who utilizes betterhelp entirely for free it’s at no extra cost to what you already spend for your weekly sessions with your counselor now that being stated in my opinion the platform and the app is not very good in fact it kind of draws especially considering that better help in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to link you to their network i imply i guess they’re selling the network but i think truly what they’re selling is the tool and it’s not a great one it’s quite clunky there are no choices for screen sharing Trustpilot Better Help
or messaging or talking during a session images are shared really strangely they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you need to like browse choose the picture then put it in and after that the individual can’t see a sneak peek of the photo they need to click into the file to see it it’s simply really outdated small things like when you push enter in the chat window your messages don’t send it actually develops a line break so