extremely truthful…Ux Research Better Help… evaluation of better assistance i’ve been utilizing the service for a little over a year now and i believe i have actually used it long enough to know what are the advantages and disadvantages so i’m going to walk you through all of those and after that offer you my final thoughts on whether i would advise much better aid and whether i believe it’s the ideal service for you for those of you that do not understand betterhelp is an online counseling platform that connects individuals who are trying to find therapy or treatment with psychological health experts it’s a quite simple process to begin so initially you submit an online survey it asks you some concerns that will much better help match you with a therapist or a counselor so after you fill out what i would call a quite prolonged questionnaire they ask you to develop an account and after that you set up your payment preferences i’ll speak about this a bit more later but there are scholarships that can decrease the rate and after that you can also alter your preference on how frequently
you wish to pay so if you pay weekly that’s the most expensive but you can also pay in advance and that will make the cost cheaper for you general and after that based upon your answers to your questions in the formerly discussed questionnaire they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not necessarily the case and i believe that much better assistance uses both kinds of mental health specialists so just keep that in mind once they match you with your therapist you’re able to talk with them and you can establish a time to have your first official conference so it can either be through a video call through a regular phone call or through a chat or immediate message i constantly do video calls but it is excellent to understand that all 4 alternatives three actually to me however they say it’s 4 are available and i know that’s certainly great for some individuals who are possibly a bit more nervous about treatment or not interested in doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you await your counselor to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your meeting during your first session you’re most likely going to have simply a get to know you kind of session to find out why are you interested in therapy what things do you wish to address what are your preferences as somebody attending therapy what are your counselors preferences and what’s their style of therapy all of those things will most likely get hashed out in the very first meeting and then with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to address and then as time goes on you’ll have sessions nevertheless you paid for it or nevertheless you set it up with your therapist so with my counselor in particular i think this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually paid for all of my sessions ahead of time to get that more affordable rate so let’s move on to the pros and the cons of the platform i believe among the greatest pros of much better assistance is that it is an online therapy service and that makes it very available and very convenient for many people as long as you have an internet connection you can pick a variety of various ways to consult with your therapist so you can do text video calls or call they send you tips about your consultation so it’s quite tough to forget when you have a time established they send you both e-mail tips and text pointers and they send them to you a couple of days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill however uh certainly effective and another cool feature of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are available to any person who utilizes betterhelp totally free of charge it’s at no extra expense to what you currently spend for your weekly sessions with your therapist now that being stated in my viewpoint the app and the platform is not excellent in fact it type of draws specifically thinking about that much better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to connect you to their network i mean i guess they’re offering the network however i think truly what they’re offering is the tool and it’s not a very good one it’s pretty clunky there are no alternatives for screen sharing Ux Research Better Help
or chatting or messaging throughout a session pictures are shared extremely strangely they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and after that the person can’t see a preview of the photo they need to click into the file to see it it’s just really outdated small things like when you push enter in the chat window your messages do not send it actually develops a line break so