completely truthful…What Hipaa Compliant Software Does Better Help Use… evaluation of much better help i’ve been using the service for a little over a year now and i think i have actually utilized it long enough to understand what are the cons and pros so i’m going to walk you through all of those and after that provide you my last ideas on whether or not i would recommend better assistance and whether or not i think it’s the right service for you for those of you that do not know betterhelp is an online therapy platform that connects individuals who are looking for counseling or therapy with psychological health specialists it’s a pretty basic process to begin so first you submit an online survey it asks you some questions that will better help match you with a therapist or a counselor so after you submit what i would call a pretty lengthy questionnaire they ask you to produce an account and then you established your payment preferences i’ll speak about this a bit more later but there are scholarships that can lower the price and then you can also change your preference on how frequently
you wish to pay so if you pay weekly that’s the most costly but you can also pay ahead of time which will make the cost less expensive for you total and after that based upon your answers to your concerns in the previously mentioned survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not always the case and i believe that better aid uses both types of mental health professionals so just keep that in mind once they match you with your counselor you’re able to speak to them and you can establish a time to have your very first main meeting so it can either be through a video call through a regular phone call or through a chat or instant message i always do video calls but it is excellent to know that all four alternatives 3 actually to me but they state it’s four are readily available and i understand that’s certainly helpful for some people who are maybe a little bit more anxious about treatment or not interested in doing a video call due to the fact that it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your counselor to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference throughout your very first session you’re most likely going to have simply a be familiar with you type of session to determine why are you thinking about therapy what things do you wish to address what are your preferences as somebody going to therapy what are your counselors preferences and what’s their style of treatment all of those things will probably get hashed out in the very first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to resolve and after that as time goes on you’ll have sessions nevertheless you paid for it or however you set it up with your counselor so with my therapist in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually spent for all of my sessions ahead of time to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think among the greatest pros of much better help is that it is an online therapy service and that makes it really accessible and extremely convenient for many people as long as you have an internet connection you can choose a variety of various methods to consult with your therapist so you can do text message video calls or telephone call they send you tips about your appointment so it’s pretty tough to forget when you have a time established they send you both email reminders and text pointers and they send them to you a few days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely reliable and another cool thing about them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are offered to anyone who uses betterhelp completely free of charge it’s at no extra cost to what you currently spend for your weekly sessions with your counselor now that being stated in my opinion the platform and the app is not excellent in fact it type of sucks specifically considering that better help in and of itself is a tool the product that they’re selling is this video platform that therapists can utilize to connect you to their network i mean i guess they’re selling the network however i believe actually what they’re selling is the tool and it’s not a great one it’s pretty cumbersome there are no alternatives for screen sharing What Hipaa Compliant Software Does Better Help Use
or messaging or chatting during a session images are shared really strangely they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse select the image then put it in and then the person can’t see a preview of the photo they have to click into the file to see it it’s simply very out-of-date small things like when you press enter in the chat window your messages don’t send it in fact creates a line break so