completely honest…When Did Better Help Raise Their Series B… review of much better help i’ve been using the service for a little over a year now and i think i’ve utilized it enough time to know what are the benefits and drawbacks so i’m going to stroll you through all of those and then give you my last ideas on whether i would advise better assistance and whether or not i think it’s the best service for you for those of you that don’t know betterhelp is an online therapy platform that links individuals who are trying to find therapy or therapy with mental health experts it’s a pretty easy process to get started so first you complete an online survey it asks you some questions that will much better help match you with a therapist or a counselor so after you complete what i would call a quite lengthy questionnaire they ask you to develop an account and after that you established your payment preferences i’ll speak about this a bit more later however there are scholarships that can reduce the rate and then you can also alter your choice on how frequently
you want to pay so if you pay weekly that’s the most costly however you can likewise pay beforehand which will make the expense less expensive for you total and after that based upon your answers to your questions in the previously discussed survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i think that better help uses both types of psychological health specialists so just keep that in mind once they match you with your therapist you have the ability to speak with them and you can set up a time to have your very first main meeting so it can either be through a video call through a regular telephone call or through a chat or immediate message i always do video calls however it is excellent to understand that all 4 choices three really to me however they state it’s 4 are readily available and i know that’s absolutely helpful for some individuals who are possibly a little bit more worried about treatment or not interested in doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can start having your your conference during your very first session you’re probably going to have simply a get to know you type of session to find out why are you interested in therapy what things do you wish to address what are your preferences as somebody participating in treatment what are your counselors choices and what’s their style of therapy all of those things will most likely get hashed out in the first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you want to deal with and after that as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your therapist so with my therapist in particular i think this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually paid for all of my sessions ahead of time to get that more affordable rate so let’s proceed to the pros and the cons of the platform i think among the most significant pros of much better help is that it is an online counseling service and that makes it really convenient and really available for most people as long as you have an internet connection you can choose a variety of different ways to consult with your therapist so you can do text video calls or telephone call they send you suggestions about your visit so it’s pretty difficult to forget when you have a time set up they send you both email reminders and text suggestions and they send them to you a couple of days ahead and likewise a couple of hours ahead and a few minutes ahead so it’s a bit overkill but uh certainly efficient and another cool thing about them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are offered to any person who utilizes betterhelp entirely totally free it’s at no extra expense to what you already pay for your weekly sessions with your therapist now that being said in my opinion the platform and the app is not excellent in fact it kind of draws especially considering that better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can utilize to connect you to their network i indicate i guess they’re selling the network however i believe really what they’re offering is the tool and it’s not a very good one it’s quite cumbersome there are no alternatives for screen sharing When Did Better Help Raise Their Series B
or messaging or talking throughout a session pictures are shared extremely oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you have to like browse choose the picture then put it in and then the individual can’t see a preview of the image they have to click into the file to see it it’s simply very outdated small things like when you press enter in the chat window your messages don’t send it in fact creates a line break so